Summary
Overview
Work History
Education
Skills
Timeline
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Damien Grayson

Ringgold,GA

Summary

Skilled draftsman with focus on precision and technical expertise in creating detailed drawings and plans. Known for strong collaboration within teams and flexibility to adapt to changing project needs. Proficient in CAD software, blueprint reading, and technical drawing. Reliable team player with results-driven approach.

Overview

3
3
years of professional experience

Work History

Digital Shopper

Walmart
11.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.

Draftsman

Metro Boiler Tube
01.2024 - 07.2024
  • Developed CAD drawings from hand sketches, verbal instructions, and site visits.
  • Calculated dimensions and allowances with accurate precision for project specifications.
  • Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
  • Created CAD models and drawings for [Type] designs.
  • Played a key role in successful project completion by meeting strict deadlines and maintaining open communication with team members.
  • Provided timely and accurate updates to project managers, facilitating effective decision-making throughout the project lifecycle.
  • Collaborated with engineers and architects for accurate design development and project execution.

Associate

Arbys Resturant
03.2022 - 10.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

High School Diploma -

Heritage High School
Ringgold, GA
05-2025

Skills

  • CAD software proficiency
  • AutoCAD proficiency
  • Engineering design
  • Deadline oriented
  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Decision-making
  • Oral communication

Timeline

Digital Shopper

Walmart
11.2024 - Current

Draftsman

Metro Boiler Tube
01.2024 - 07.2024

Associate

Arbys Resturant
03.2022 - 10.2023

High School Diploma -

Heritage High School

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Damien Grayson