Damien Hallman
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Armed Security Guard
American Guard Services
10.2022 - 07.2023
- Completed full building and grounds patrols to spot and investigate concerns every hour
- Communicated with supervisors about any issues that arose while on duty
- Reduced vandalism and criminal activity by conducting personal checks and monitoring CCTV footage
- Provided basic first aid and CPR to people who needed medical help until emergency medical personnel arrived
- Responded to all reported incidents and thoroughly investigated them to protect company assets
- Provided medical assistance to people in distress in order to prevent them from deteriorating before paramedics arrived
- Maintained proficiency in the use of assigned protective equipment, weapons, and restraint devices
- Monitored and authorized the entrance and departure of visitors and employees to prevent theft and maintain the security of the premises
- Wrote reports detailing incidents such as theft, unauthorized access violations, and other unusual occurrences in order to support criminal or civil actions in the future.
Security Guard
Pinnacle Protection Group
09.2021 - 07.2022
- Used electronic gates to control vehicle and pedestrian traffic entering the building grounds
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot
- Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
- Aided criminal investigations by working closely with local law enforcement officials
- Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors
- Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
Security Guard
Securitas Security Services USA
11.2020 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Picker Packer
Grove Collaborative
12.2019 - 10.2020
- Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system
- Scanned packages and boxes before heading to the loading dock to prepare for shipment
- Reduced waste by strictly adhering to packing procedures and reducing the volume of packaging materials used in the preparation of shipments
- Kept accurate and up-to-date records by documenting all movements in the company's system
- Used tools, sprayers, and chemical solvents to decontaminate work areas
- Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment
- Promoted the use of RF scanners to quickly pick items and place them in the appropriate bins, reducing fulfillment errors
- Checked dimensions and verified compliance with specifications by accurately measuring and weighing packages
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals
- Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents.
Education
GED -
Csn- Sahara West Center Adult Literacy & Language
Las Vegas, NV01.2020
Skills
- First Aid and CPR Certified
- De-Escalation Techniques
- Complex Problem-Solving
- Attentive and Observant
- Monitor CCTV
- Presenting Solutions
- Customer Service and Assistance
Certification
- First Aid/CPR Certified
- Arms Guard Card
- TAM Card
- Food Handler's Card
- Cannabis Card
Languages
Spanish
Professional Working
Timeline
Armed Security Guard
American Guard Services
10.2022 - 07.2023
Security Guard
Pinnacle Protection Group
09.2021 - 07.2022
Security Guard
Securitas Security Services USA
11.2020 - 09.2021
Picker Packer
Grove Collaborative
12.2019 - 10.2020
GED -
Csn- Sahara West Center Adult Literacy & Language