Damien Lyon
Amery,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front-end Team Member
Menards
Saint Croix Falls, WI
06.2022 - 06.2024
Cook
Pizza Man
Amery, WI
11.2021 - 05.2024
Cashier
Dick's Fresh Market
Amery, WI
09.2021 - 11.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Amery High School
Amery, WI05-2024
Skills
- Cash Handling
- Loss Prevention
- Store Organization
- Inventory Management
- Customer Assistance
- Problem-Solving
- Analytical Skills
- Basic Mathematics
- Team Leadership
- Exceeding Customer Expectations
- Store Opening and Closing
- Goal Setting
- Relationship Building
- Speech Clarity
- Time management abilities
- Decision-Making
- Adaptability
- Dispute Mediation
- Team Collaboration
- Written Communication
- Organization
- Friendly and Helpful
- Documentation And Reporting
- Excellent Communication
- Teamwork and Collaboration
Timeline
Front-end Team Member
Menards
06.2022 - 06.2024
Cook
Pizza Man
11.2021 - 05.2024
Cashier
Dick's Fresh Market
09.2021 - 11.2021
High School Diploma -
Amery High School