Damien Mendoza
Summary
Dedicated security professional with a strong work ethic and proven expertise in surveillance and conflict resolution at Allied Universal Security. Skilled in security camera monitoring and maintaining workplace safety, I effectively deescalated volatile situations and enhanced team response times, ensuring a secure environment for all stakeholders.
Developed skills in security-focused environment, looking to transition into new field. Proficient in monitoring, problem-solving, and maintaining order. Brings strong focus on ensuring safety and maintaining secure environments to new opportunities.
Possessing vigilant and dependable nature, equipped with foundational knowledge of safety protocols and emergency response. Understands importance of surveillance techniques and proficient in operating security equipment. Committed to ensuring safety and security while maintaining secure environment.
Personable and vigilant professional with strong sense of responsibility and integrity. Possesses foundational knowledge in safety protocols and emergency response procedures, along with proficient observational and communication skills. Dedicated to maintaining secure environment and ensuring safety of all individuals.
Developed key security skills in maintaining safe and orderly environment in high-traffic public setting. Demonstrates strengths in risk assessment, conflict resolution, and effective communication. Looking to transition these abilities into new field that values vigilance and proactive problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security
08.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
- Improved team response times with thorough training on emergency procedures.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Warehouse Packer
Maie Company
09.2023 - 01.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Customer Service Cashier
Miracle Meat Market
08.2023 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Centennial High School
Compton, CA06-2023
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
Certification
UEI College. Gardena. Criminal Justice
Diploma
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Security Guard
Allied Universal Security
08.2024 - Current
Warehouse Packer
Maie Company
09.2023 - 01.2024
Customer Service Cashier
Miracle Meat Market
08.2023 - 11.2023
High School Diploma -
Centennial High School
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