Damien Moreno
Grand Junction,CO
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
2
2
years of professional experience
Work History
Store Manager
Zumiez
Sterling , VA
09.2022 - 08.2023
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Strengthened work flow productivity by hiring, managing and developing top talent.
CSR
Domino's Pizza
Herndon, VA
04.2021 - 08.2021
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
Education
High School Diploma -
Westfield High School
Chantilly, VA06-2023
Skills
- Talent Recruitment
- Competitor Monitoring
- Store Merchandising
- Promotional Planning
- Loss Prevention
- Customer Service Management
- Store Operations Oversight
- Employee Training
- Shift Scheduling
- Payroll Management
- POS Systems
- Retail Inventory Management
Affiliations
- played football through highschool
- love working out a lifting heavy
Timeline
Store Manager
Zumiez
09.2022 - 08.2023
CSR
Domino's Pizza
04.2021 - 08.2021
High School Diploma -
Westfield High School