Damien Mukalenge
Snellville,GA
Summary
Knowledgeable it security professional with several years of experience designing and implementing security solutions in high-availability environments. Skilled in threat detection and incident response, as well as adept at delivering strong risk management practices to safeguard sensitive information and systems integrity.
Overview
11
11
years of professional experience
Work History
Cybersecurity Intern
DMK Security Firm LLC
Orlando, FL
12.2023 - 06.2024
- Coordinated with remote IT personnel to resolve any issues related to network security.
- Investigated new methods of authentication such as biometrics or two-factor authentication.
- Tracked reported incidents using ticketing systems for further investigation.
- Collaborated with IT teams to ensure data integrity across multiple platforms.
- Evaluated the effectiveness of existing security infrastructure by running penetration tests.
- Developed and implemented security protocols to protect corporate networks and systems.
- Researched emerging trends in cybersecurity threats, risks, and countermeasures.
Correctional Officer
Department of Juvenile Justice
Decatur, GA
05.2022 - Current
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Security Officer
Central Georgia Technical College
Warner Robins, GA
01.2022 - 05.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Completed incident reports to record security or loss prevention incidents.
Law Enforcement Officer
Department of Juvenile Justice
Eastman, GA
05.2021 - 02.2022
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Documented observations and actions by radioing information and completing reports.
- Observed and recorded details of criminal events according to departmental protocol.
Messenger
Brinks Armored
Grand Rapids, MI
12.2020 - 05.2021
- Collected signatures, accepted payments and picked up new deliveries.
- Relayed important information to recipients and provided shipping documentation along with packages.
- Coordinated parcel delivery using strong time management skills.
- Quickly responded to customer inquiries to improve business relationships.
- Documented pickups and deliveries and submitted reports after shift.
- Checked and secured package loads before deliveries.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Reported issues to supervisors resulting in increased customer satisfaction.
Machine Operator
Total Plastics Inc.
Kalamazoo, MI
08.2019 - 10.2020
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Lubricated parts and performed minor maintenance to improve machine function.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Verified production orders prior to starting set-up.
- Troubleshot and repaired machines to increase productivity and decrease spending.
IT Specialist
Artvan
Portage, MI
05.2018 - 05.2019
- Configured firewalls to protect against unauthorized access or malicious attacks.
- Trained end users on how to use new systems and technologies effectively.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Developed documentation related to IT policies, processes, standards.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Created user accounts, set up permissions, and monitored system security.
Stock Associate
Zara
Orlando, FL
05.2018 - 05.2019
- Assessed floor displays to restock merchandise.
- Assisted customers with product, promotion and policy information.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Picker Packer
Bakery Express of Central Florida
Orlando, FL
12.2013 - 01.2016
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
Education
Bachelor of Science - Information Technology/Cybersecurity
Georgia State University
Atlanta, GA12-2027
Associate of Applied Science - Law Enforcement
Kalamazoo Valley Community College
Kalamazoo, MI12.2020
Some College (No Degree) - CyberSecurity Bootcamp
Michigan State University
East Lansing, MISkills
- Cybersecurity frameworks
- Penetration Testing
- Incident Response
- Access Control
- Reverse engineering
- Firewall configuration
- Disaster Recovery
- Patch management
- Network Security
Timeline
Cybersecurity Intern
DMK Security Firm LLC
12.2023 - 06.2024
Correctional Officer
Department of Juvenile Justice
05.2022 - Current
Security Officer
Central Georgia Technical College
01.2022 - 05.2022
Law Enforcement Officer
Department of Juvenile Justice
05.2021 - 02.2022
Messenger
Brinks Armored
12.2020 - 05.2021
Machine Operator
Total Plastics Inc.
08.2019 - 10.2020
IT Specialist
Artvan
05.2018 - 05.2019
Stock Associate
Zara
05.2018 - 05.2019
Picker Packer
Bakery Express of Central Florida
12.2013 - 01.2016
Bachelor of Science - Information Technology/Cybersecurity
Georgia State University
Associate of Applied Science - Law Enforcement
Kalamazoo Valley Community College
Some College (No Degree) - CyberSecurity Bootcamp
Michigan State University
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