Damien Ontiveros
Manteca,CA
Summary
Experienced in managing daily office operations, this customer-focused and detail-oriented professional has over 5 years of expertise. Excels in providing excellent customer service and possesses strong communication skills to interact with both team members and customers effectively. With a keen eye for detail and a commitment to delivering exceptional results, dedicated to ensuring smooth operations and fostering positive relationships within the workplace.
Overview
12
12
years of professional experience
Work History
Office Assistant
F&I Granite
01.2020 - 01.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Alotta's deli
01.2013 - 01.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Fulfilled orders accurately
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
Child Care
Trinity Taylor
01.2010 - 01.2011
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Associate of Applied Science - Medical Office Professional
Shasta College
Redding, CA01-2027
High School Diploma -
Lynbrook High
01.2012
Skills
- Call handling
- Data entry
- Spreadsheet management
- Medical terminology
- Supply management
- Sales transactions
- Team collaboration
- Loss prevention
- Cash handling expertise
- Customer relations
- Conflict resolution
- Customer service
Timeline
Office Assistant
F&I Granite
01.2020 - 01.2022
Cashier
Alotta's deli
01.2013 - 01.2015
Child Care
Trinity Taylor
01.2010 - 01.2011
Associate of Applied Science - Medical Office Professional
Shasta College
High School Diploma -
Lynbrook High
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