Damien Pazmino
Fontana,CA
Summary
Dynamic professional with a proven track record at Stater Brothers Markets, excelling in inventory management and customer service. Developed strong client relationships, enhancing loyalty and driving sales growth. A quick learner and reliable team player, I consistently implemented innovative merchandising strategies to elevate customer engagement and satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
General Merchandise Associate
Stater Brothers Markets
01.2025 - Current
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Managed time effectively, prioritizing tasks to maintain productivity throughout shifts while adhering to company policies and procedures.
- Managed timely and effective replacement of damaged or missing products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted store customers and discussed needs.
- Checked product levels and recommended new purchases.
Business Owner
Pazmino Auto Detail
01.2018 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Shipping and Receiving Clerk
Pier One Imports
02.2012 - 06.2014
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Education
Associate of Arts - Business
San Joaquin Valley College
Ontario, CAHigh School Diploma -
Kaiser High School
Fontana, CA06-2007
Skills
- Inventory management
- Visual merchandising
- Customer service
- Time management
- Team collaboration
- Safety compliance
- Customer engagement
- Teamwork
- Quick learner
- Speed and efficiency
- Problem-solving
- Reliability
Languages
Spanish
Professional Working
Timeline
General Merchandise Associate
Stater Brothers Markets
01.2025 - Current
Business Owner
Pazmino Auto Detail
01.2018 - Current
Shipping and Receiving Clerk
Pier One Imports
02.2012 - 06.2014
Associate of Arts - Business
San Joaquin Valley College
High School Diploma -
Kaiser High School
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