Damien Ramirez
27 Crocus Ln,NY
Summary
Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
COMMACK, NY
07.2024 - Current
- Delivered food orders promptly to customers' locations.
- Navigated efficiently using GPS technology for optimal routes.
- Communicated with customers regarding order status and delivery times.
- Maintained a clean and organized vehicle for safe transport.
- Coordinated with restaurants to ensure accurate order pickups.
- Managed time effectively to complete multiple deliveries in a shift.
- Followed health and safety guidelines during food handling and delivery.
- Provided excellent customer service to enhance delivery experience.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Resolved customers' complaints regarding products or services.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Collected money, provided change and recorded transactions on receipts.
- Recorded deliveries and daily sales transactions.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Informed regular customers of new products or services and price changes.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Amazon Flex Driver
Amazon
COMMACK, NY
09.2022 - Current
- Followed safety protocols during all driving and delivery tasks.
- Communicated with dispatch to receive updated delivery instructions.
- Resolved customer inquiries regarding package status and delivery times.
- Reported any incidents or accidents immediately to management as required by company policies.
- Promoted company services through positive interactions with customers both online and offline.
- Checked for accuracy of customer orders prior to delivery.
- Utilized GPS navigation systems effectively during trips as needed.
- Followed all safety protocols while on the road and adhered to traffic laws at all times.
- Managed multiple tasks simultaneously while keeping organized records of job activities.
- Stayed up-to-date on new routes or changes in existing ones in order to optimize efficiency.
- Delivered packages efficiently to customers within designated routes.
- Adhered to traffic regulations and company safety policies consistently.
- Resolved customer inquiries related to package delivery issues.
- Ensured that all cargo was securely loaded and unloaded safely.
- Maintained vehicle cleanliness inside and out, including fueling when necessary.
- Utilized GPS and maps for efficient route planning.
Amazon DSP Driver
Vacation Pace Logistics
COMMACK, NY
09.2022 - 02.2026
- Delivered packages efficiently across designated routes within scheduled timeframes.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries and vehicle maintenance for compliance purposes.
- Collaborated with warehouse staff to optimize package loading and minimize delays.
- Managed delivery schedules, prioritizing tasks for timely completion and customer satisfaction.
- Conducted routine inspections of delivery vehicles to ensure safety and reliability standards were met.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Checked tires for proper inflation before leaving on each route.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Reported delays and accidents to stations using telephones or two-way radios.
Education
High School of Arts And Business
Corona, NY06.2022
Skills
Route optimization
Customer service
Vehicle maintenance
Route navigation
Order accuracy
Delivery optimization
Safety compliance
Time management
Efficient communication
Vehicle inspections
Commercial driving
Navigational systems and GPS
Heavy lifting
Route management
Safe driving practices
Defensive driving
Valid Driver's license
Loading and unloading
Driving and transportation
Load securing
Clean driving record
Driving in adverse conditions
Schedule management
Fuel efficiency
Team building
Languages
English
Native/ Bilingual
Certification
- Driver’s License
- High School Diploma
Timeline
DoorDash Delivery Driver
DoorDash
07.2024 - Current
Amazon Flex Driver
Amazon
09.2022 - Current
Amazon DSP Driver
Vacation Pace Logistics
09.2022 - 02.2026
High School of Arts And Business