Nicole Jones
Lancaster,CA
Summary
Dynamic Safety Supervisor with a proven track record at AV Student Transportation of America, adept at enhancing safety compliance and developing impactful training programs. Recognized for strong leadership and solution-oriented problem-solving skills, I excel in fostering team dynamics while utilizing advanced Microsoft Office proficiency to drive organizational success.
Overview
16
16
years of professional experience
Work History
Safety Supervisor
AV Student Transportation of America
Lancaster, CA
01.2019 - Current
- Conducted regular safety inspections of vehicles and facilities to ensure standards.
- Monitored safety compliance for transit operations and maintenance activities.
- Developed safety training programs for staff, enhancing awareness and skills.
Transportation Driver
AV School Transportation Authority
Lancaster, CA
01.2018 - 01.2019
- Operated school buses safely for daily student transportation.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Updated logs that provide timely, accurate information meet internal requirements and DOT recordkeeping requirements.
Customer Service - Selling Solar
New Energy
Lancaster, CA
02.2013 - 01.2018
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Mortgage Department Customer Service Phone Center Division
Bank Of America
Lancaster, CA
01.2010 - 01.2013
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Diploma -
Lancaster High School
Lancaster01.1995
Skills
- Time management
- Leadership qualities
- Organizational proficiency
- Solution-oriented problem solving
- Team dynamics
- Microsoft Office
- Microsoft powerpoint, excel, and Word
- Typing skills 35-45wpm
Timeline
Safety Supervisor
AV Student Transportation of America
01.2019 - Current
Transportation Driver
AV School Transportation Authority
01.2018 - 01.2019
Customer Service - Selling Solar
New Energy
02.2013 - 01.2018
Mortgage Department Customer Service Phone Center Division
Bank Of America
01.2010 - 01.2013
Diploma -
Lancaster High School