Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Damien Scott

Mandeville,LA

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged my multitasking abilities and workflow optimization skills at Dimitri Dermatology to spearhead a quality improvement initiative, significantly boosting patient care outcomes. My proactive approach to conflict resolution and reliability has consistently improved team productivity and service delivery.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cook/Dishwasher

Times Grill
04.2024 - 12.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.

Cook/Dishwasher/Inventory Coordinator

Pat's Rest Awhile
06.2022 - 04.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.

Warehouse Manager/Records Manager

Dimitri Dermatology
02.2020 - 05.2022
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Conducted research to address shipping errors and packaging mistakes.
  • Collaborated with healthcare professionals to develop and implement best practices for the maintenance of accurate and up-to-date medical records.
  • Created standard operating procedures to maintain consistency in record-keeping practices throughout the organization.
  • Spearheaded a quality improvement initiative focused on reducing errors in clinical documentation, ultimately contributing to better patient outcomes.
  • Developed policies and procedures to guide the collection, storage, and disposal of confidential health records in accordance with industry standards.
  • Enhanced patient privacy by establishing secure storage procedures and strict access controls for sensitive health information.
  • Improved patient care by efficiently managing and organizing medical records for easy access and retrieval.
  • Optimized workflow by implementing efficient filing systems that allowed for quicker retrieval of pertinent medical information.
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.

Delivery Driver

Pizza Hut
01.2014 - 02.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Education

Certificate of Technical Studies - Emergency Medical Responder

Delgado Community College, New Orleans, LA

High School Diploma -

Lakeshore Highschool, 26301 LA-1088, Mandeville, LA 70448
04-2013

Skills

  • Customer service
  • Conflict resolution strategies
  • Workflow optimization
  • Records management
  • Documentation management
  • Time management

Certification

  • EMS Technical Competancy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cook/Dishwasher - Times Grill
04.2024 - 12.2024
Cook/Dishwasher/Inventory Coordinator - Pat's Rest Awhile
06.2022 - 04.2024
Warehouse Manager/Records Manager - Dimitri Dermatology
02.2020 - 05.2022
Delivery Driver - Pizza Hut
01.2014 - 02.2020
Delgado Community College - Certificate of Technical Studies, Emergency Medical Responder
Lakeshore Highschool - High School Diploma,
Damien Scott