Damien Shores

As a Package Handler at FedEx, I help keep packages moving quickly and safely through the warehouse so they get delivered on time. My main jobs are loading and unloading trailers, trucks, and conveyor belts. I lift and move boxes of all sizes (up to 50–150 lbs) while following safety rules to avoid getting hurt or damaging anything. I work closely with my team every shift, sorting packages, putting them in the right spots, and keeping everything running smoothly even when things get busy and fast. I stay organized by keeping my work area clean and well kept, scanning packages with a handheld device to track them correctly, and making sure nothing gets misplaced. I also do QA (quality assurance) work by checking packages for damage, making sure labels are clear and correct, fixing torn boxes or loose tape when needed, and catching any mistakes before they cause problems later. I've also won many awards in my 3 1/2 years with this job (3x Package Handler of The Month). With hard work, good teamwork, and paying close attention to detail, I help my peers in maintaining a safe work environment and delivering packages when supposed.

As a Manager at Arby's, I took charge of running smooth, efficient shifts and helping the restaurant hit its daily goals for great food and happy customers. I stood on top of organization by keeping the kitchen, dining area, and storage spots clean, stocked, and running without chaos, even during rush hours. I handled food counts and inventory regularly—checking stock levels, doing counts to track what's used, and making sure we order just what we need to cut down on waste and keep costs in check. A big part of what my role was use to be training new hires, where I showed them how to prep food the right way, follow safety rules, work stations properly, and give friendly service so they get up to speed fast and become solid team members. I also use to manage money responsibilities like handling cash drawers, counting tills at the end of shifts, processing transactions accurately, and watching for any issues to keep everything secure and on target. By leading the team, staying organized, and keeping a close eye on food, people, and cash, I helped make sure the restaurant runs well, stays profitable, and delivers the quality Arby's is known for every day.