Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Damien Sink

Blue Ridge,Virginia

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Development Representative

Pratt Industries
Daleville , VA
2022.08 - Current
  • Interact and maintain relationships with external/internal customers and vendors.
  • Developed and maintained relationships with potential customers to understand their business needs.
  • Performed market analysis to identify opportunities in the competitive landscape.
  • Conducted outreach activities, such as cold calling, emailing and attending networking events.
  • Researched target accounts to build a pipeline of qualified leads.
  • Collaborated with sales team members to develop strategies for targeting new prospects.
  • Maintained up-to-date records of customer interactions and communications.
  • Provided regular updates on progress towards meeting monthly targets.
  • Built strong relationships with existing customers through ongoing communication.

Customer Service Manager

Pratt Industries
Daleville , VA
2020.02 - 2022.07
  • Manage a team within the customer service department for our local branch
  • Taking orders via phone, email, text.
  • Problem solving and negotiating to benefit both customer, vendor and manufacturer.
  • Build and process quotes from start to finish.
  • Manage warehouse inventory
  • Arrange incoming and outbound shipments
  • Manage accounts by daily order processing, account maintenance, reconciliation.
  • Populate a daily backlog report along to reconcile and consolidate open orders.
  • Organize process meetings and perform monthly audits.

Customer Service Sales Representative

Packaging Corporation of America
Roanoke , VA
2017.09 - 2020.02
  • Interact and maintain relationships with customer/clients and external vendors.
  • Visiting customers on sight to assess and meet special needs.
  • Establish and manage price points on new and existing accounts.
  • Coordinating planner for plant activities committee.
  • Member of plant safety team responsible for following and institution specific safety guidelines.
  • Maintained records of customer interactions and transactions.
  • Provided feedback from customers to management regarding service failures or customer concerns.
  • Collaborated with other departments to ensure efficient resolution of customer problems.

Education

Dimensions of Professional Selling

Carew International
Atlanta, GA
2022-12

Dale Carnegie Training of Central And Eastern North Carolina
Roanoke, VA
2018-07

Bachelor of Science - Animal and Poultry Sciences

Virginia Tech
Blacksburg, VA
2017-06

Associate of Applied Science - Arts and Sciences

Central Virgina Community College
Lynchburg, VA
2015-08

Skills

  • Business Relationship Management
  • Relationship Building
  • Lead Development
  • Product Knowledge
  • Account Management
  • Contract Negotiation

References

  • Joseph comer, Assistant Vice President Loan Administration Manager, Wells Fargo, 7711 Plantation Road, Roanoke, Virginia, 540-632-3021, Joe.comer@wellsfargo.com
  • Russell Shrader, Director of Admissions and Scholarships, Virginia Tech Honors College, 385 West Campus Drive, Blacksburg, VA, 24061, 540-392-9792, rbshrade@vt.edu
  • DR. Ashley gauze, Supervisory Public Health Veterinarian, USDA Food Safety Inspection Service, 15855 Highway 87, West Tar Heel, North Carolina, 28392, 434-851-6177, ampanko@vt.edu

Certification

  • Dale Carnegie
  • Carew Professional Training

Timeline

Business Development Representative

Pratt Industries
2022.08 - Current

Customer Service Manager

Pratt Industries
2020.02 - 2022.07

Customer Service Sales Representative

Packaging Corporation of America
2017.09 - 2020.02

Dimensions of Professional Selling

Carew International

Dale Carnegie Training of Central And Eastern North Carolina

Bachelor of Science - Animal and Poultry Sciences

Virginia Tech

Associate of Applied Science - Arts and Sciences

Central Virgina Community College
  • Dale Carnegie
  • Carew Professional Training
Damien Sink