Damien Young
El Paso,Texas
Summary
I am a young man looking to have a job to support myself, as well as support my future as a student, i am planning to return to school in march of 2026. Efficient professional with almost 6 years of experience and a proven knowledge of conflict resolution, customer communications, and customer satisfaction. I pride myself on a excellent work ethic , and punctuality.
Overview
5
5
years of professional experience
Work History
ON STOCKER
Walmart
10.2022 - Current
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Online Digital Shopper
Walmart
10.2021 - 10.2022
- As an online shopper, you receive online orders and shop for products indicated by your client
- When processing an order, you may gather groceries from the store, select alternate products when the preferred one is unavailable, check packages for allergen warnings that may affect your client, and prepare orders for pickup by drivers
- Online shoppers frequently stage products in the correct temperature areas, follow special requests for each customer, relay order information to customers, and maintain the cleanliness of an online grocery area
Prep Cook/Line Cook
Burger King
09.2019 - 10.2020
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Estimate expected food consumption, requisition or purchase supplies, or procure food from storage
Customer Service Representative/Call Center
Gc Services
09.2019 - 10.2020
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer unresolved customer grievances to designated departments for further investigation
Education
BBA - Business Management
El Paso Community College
El Paso, TX10-2029
High School Diploma -
Andress HighSchool
El Paso, TX06-2019
Skills
- Customer service
- Computer literacy
- Communication skills
- Physical examinations
- Documentation review
- Leadership
- Guest services
Timeline
ON STOCKER
Walmart
10.2022 - Current
Online Digital Shopper
Walmart
10.2021 - 10.2022
Prep Cook/Line Cook
Burger King
09.2019 - 10.2020
Customer Service Representative/Call Center
Gc Services
09.2019 - 10.2020
BBA - Business Management
El Paso Community College
High School Diploma -
Andress HighSchool
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