DAMIEN LUCKIE JOSEPH
Huntington Station,NY
Summary
Compassionate hard worker with strong work ethic and 3-5 years of experience providing basic care to patients and advanced understanding of medical terminology and procedures. Energetic and personable with compassionate bedside manner. Proficient in assisting patients with bathing, dressing, and toileting. Communicates with healthcare professionals across organizational levels. Great customer service skills with teamwork and completing my own work task.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Transporter
North Shore University Hospital
Manhasset, NY
08.2022 - Current
- Greeted patient and explained transport plan and destination.
- Provided patient transport using various equipment and adhered to safety protocols.
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
- Used wheelchairs, seat chairs and gurneys to move patients.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Determined mode of transport based on patient's condition, comfort and safety factors.
- Lifted patients using proper body mechanics and lifting techniques.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Disinfected and properly stored transport equipment.
- Stored equipment in designated areas to keep hallways clear of clutter.
- Secured IV connections, tubing and other medical devices for safe transport.
- Removed deceased patients from units to transport to morgue.
- Offered blankets, checked modesty and engaged in appropriate conversation.
- Supported and coached new employees on policies and safety measures and offered assistance with tasks.
- Responded to emergency medical calls, security calls or fire alarms.
- Positioned or held patients in position for surgical preparation.
- Changed soiled bed linens, drapes and cubicle curtains.
- Carried messages or documents between departments.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Helped prevent safety problems and maintain compliance with regulations through effective training practices.
Classroom Aide
CEREBRAL PALSY ASSOCIATION OF NASSAU COUNTY
Roosevelt, NY
03.2019 - 03.2020
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Collected and documented vital signs to track current patient conditions.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Comforted patients and provided reassurance and encouragement.
- Followed safe lifting techniques and individual resident lifting instructions.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Assisted with adequate nutrition and fluid intake.
- Assisted over multiple residents with daily needs, personal hygiene, dressing and facility transfers.
- Used mobility devices to transport patients.
Security Officer
Securitas Security Services USA
Farmingdale, NY
04.2018 - 02.2019
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Assisted in the development and implementation of security policies and procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
Security Officer
SUMMIT SECURITY SERVICES
Melville, NY
02.2018 - 05.2018
- Patrol building, watch cameras and surveillance, make reports.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored premises and recorded activity in daily officer reports.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
Full Time Athlete
NIKE FACTORY STORE
Oceanside, NY
05.2016 - 02.2018
- Great customer service, clean up the store, cashier, get sneakers for customers, long periods of time standing on my feet.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Successfully balance 40 hours per week of athletic activities while managing demanding academic schedule.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding needs and addressed concerns.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded team goals and collaborated with staff to implement customer service initiatives.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Sale Associate
INCREDIBLE FEETS OF OCEANSIDE
Oceanside, NY
05.2015 - 06.2016
- Great customer service, clean up the store, climb ladders and get sneakers for customers, long periods of time standing on my feet.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
Education
Certificate - Electrocardiograph Technology
NPS
Washington D.C07.2023
ASSOCIATE DEGREE - Criminal Justice
Nassau Community College
05.2018
HIGH SCHOOL DIPLOMA -
Freeport High School
01.2014
Skills
- Valid Driver License
- Grooming and bathing assistance
- Understanding medical procedures
- Quick problem solver
- Able to lift 60 pounds
- Reliable transportation
- Preparing meals
- Calm and level-headed under duress
- General housekeeping ability
- Friendly communicator
- Fast learner/ Fast mover
- Flexible
- Dedicated & Driven person
- Customer service
- Health Care & Rehablition Aide
- Hands on/ Outgoing
Languages
English
Native/ Bilingual
Accomplishments
- Developing relationships with multiples new clients and typically exceeded sale goals by 20%.
- Led team to achieve great earning recognition from upper management and financial reward.
- Recognized as Employee of the 6 months outstanding performance and team contributors.
- Consistently maintained high customer satisfaction ratings.
Certification
- Security License 5/2024
Timeline
Patient Transporter
North Shore University Hospital
08.2022 - Current
Classroom Aide
CEREBRAL PALSY ASSOCIATION OF NASSAU COUNTY
03.2019 - 03.2020
Security Officer
Securitas Security Services USA
04.2018 - 02.2019
Security Officer
SUMMIT SECURITY SERVICES
02.2018 - 05.2018
Full Time Athlete
NIKE FACTORY STORE
05.2016 - 02.2018
Sale Associate
INCREDIBLE FEETS OF OCEANSIDE
05.2015 - 06.2016
Certificate - Electrocardiograph Technology
NPS
ASSOCIATE DEGREE - Criminal Justice
Nassau Community College
HIGH SCHOOL DIPLOMA -
Freeport High School