DAMIEN R WILSON
Beaverton,OR
Summary
Ambitious, self-motivated, organized, and versatile team player who is customer oriented. Expertise in managing professional relationships with customers as well as fellow colleagues. Productive, offering excellent attention to detail and skills following detailed instructions to maximize production accuracy. Well-versed in properly readying machines for work and decreasing quality issues through close product inspections. Looking for new opportunity with manufacturing company.
Overview
9
9
years of professional experience
Work History
Plastic Component Operator(PCO)
Nike Air MI
07.2021 - 07.2023
- Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
- Contacted supervisor with detailed reports on equipment requiring advanced repairs to obtain quick resolutions and return machinery back to optimal performance levels.
Customer Service Representative
Alorica
09.2017 - 10.2019
- Guided customer to appropriate support resources
- Answered customer questions
- Handled payroll cards and other government assistance programs
Server
Ruby Tuesdays
10.2014 - 12.2016
- Walked guests through dining experience
- Guest satisfaction was the number one goal
- Able to memorize large orders
Education
High School Diploma -
Bayshore High School
Bradenton, FLSkills
- 15 years of customer service experience
- Knowledge of all programs on Microsoft operating systems
- Excellent verbal and written skills, able to communicate effectively
- Work experience
- VMC Management Corp
- Production Processes
- Providing Feedback
- Computational Modeling
- Quality Checks
Timeline
Plastic Component Operator(PCO)
Nike Air MI
07.2021 - 07.2023
Customer Service Representative
Alorica
09.2017 - 10.2019
Server
Ruby Tuesdays
10.2014 - 12.2016
High School Diploma -
Bayshore High School