Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Manager

Damilola Adeleye

District Heights,MD

Summary

Customer-focused professional with successful 4 - 5 years career in banking and business sector. Dynamic successful applying customer service and Administrative role in busy business environment.

Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Highly committed to ensuring quality of services and products.

Overview

8
8
years of professional experience

Work History

Manager

Pizza Boli's
District Heights, MD
03.2018 - Current
  • Trained and guided team members to maintain high productivity and performance metrics
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Prepared quotes for new products and services and composed budgets
  • Conducted monthly inventories of raw materials and components on work floor
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands
  • Trained new employees in specific job requirements
  • Evaluated employees' strengths and assigned tasks based upon experience and training

Administrative Assistant

Access Bank plc
Nigeria , Lagos State
05.2012 - 02.2016
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Offered departmental administrative support
  • Maintained complex digital filing system for financial information
  • Organized weekly staff meetings and logged minutes for corporate records
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Executed record filing system to improve document organization and management
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Sorted and distributed office mail and recorded incoming shipments for corporate records

Education

Logistics Management

The polytechnic of Ibadan
Nigeria, Oyo state
01.2012

Career degree - Administrative assistant

Ashworth College
Norcross, GA
08.2019

Accounting

National Open University
09.2015

Skills

  • Sales and marketing
  • Data collection and analysis
  • Business Administration
  • Patient care and physical therapy
  • Employee relations
  • Training development aptitude
  • Computer literate
  • Fluent in English Language
  • Customer expectations management
  • Customer-oriented
  • Copying
  • Problem Solving
  • Verbal and written communication
  • Negotiation
  • Business development
  • Cash handling and management
  • Skilled problem solver
  • Detail-oriented
  • Active listening skills
  • Positive and friendly
  • Stocking
  • Time Management

    • Certifications

    • Administrative Assistant
    • CPR/First Aid
    • Medication Technician
    • Servsafe Food

    Timeline

    Manager

    Pizza Boli's
    03.2018 - Current

    Administrative Assistant

    Access Bank plc
    05.2012 - 02.2016

    Logistics Management

    The polytechnic of Ibadan

    Career degree - Administrative assistant

    Ashworth College

    Accounting

    National Open University

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