Damilola Kunnu
Palmdale,CA
Summary
[Number][Certification Area] Experienced with diagnosing and resolving technical issues efficiently. Utilizes strong problem-solving skills to ensure optimal system performance. Knowledge of hardware installations, software configurations, and technical support operations.
IT professional with expertise in PC hardware and software troubleshooting, delivering reliable and efficient technical support. Known for collaborative approach and results-driven mindset, adaptable to changing needs in dynamic environments. Skilled in hardware installations, software configurations, and customer service.
Experienced with automation systems and process controls in industrial environments. Utilizes technical knowledge to troubleshoot and resolve system issues efficiently. Strong understanding of PLC programming, ensuring seamless integration and operation of control systems.
Diligent [Desired Position] with robust background in controls technology. Proven ability to troubleshoot complex systems and implement effective solutions, enhancing operational efficiency. Demonstrated expertise in PLC programming and system integration.
Controls Technician meticulous in conducting preventive maintenance and precise care of control equipment and devices. Subject matter expert in [Area of Certification]. Organized manager accustomed to deploying teams or people on diverse systems assignments. Professional in controls and automation with strong focus on troubleshooting, system maintenance, and process optimization. Skilled in PLC programming, HMI design, and electrical schematics, consistently ensuring operational efficiency. Known for effective collaboration in team settings and adapting seamlessly to changing requirements. Reliable and driven, always striving to achieve impactful results. Controls professional with thorough understanding of automation systems and process controls. Possesses solid track record of improving system reliability and streamlining operations. Known for strong team collaboration and flexibility in adapting to changing project requirements, showcasing skills in diagnostics and preventive maintenance. Electrical Engineer in Training with [Number] years in telecommunications and data engineering. Versed in amplitude and frequency modulation techniques, fiber optics and satellite communications technology. Advanced knowledge of component and board-level design.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Protection Control Technician
Oncor Electric Delivery
12.2020 - 02.2023
- Perform work associated with the installation, operation, testing and maintenance of all protection and control devices and related equipment under direct, immediate or general supervision.
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Completed critical repairs and maintenance of electrical systems and program software.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Demonstrated commitment to safety by adhering to all company policies and industry regulations while performing tasks on-site or remotely.
- Improved system efficiency by implementing and maintaining control systems in various industrial settings.
- Maintained accurate spreadsheets and records of system operations.
- Collaborated with engineers to develop, install, and troubleshoot custom control systems for specific applications.
Undergraduate Research Assistant / Mentor / EET
Eastern New Mexico University
08.2019 - 05.2020
- I designed a successful circuit assigned by my supervisor. My duties included building a function genitor circuit; a buffer for the function generator circuit; a power amplified circuit for the function genitor circuit. The project culminated in a “Bird Scare” device designed to reduce bird waste substances in and around the doors of the university.
Undergraduate Research Assistant
Eastern New Mexico University
01.2019 - 05.2020
- I designed a successful circuit assigned by my supervisor. My duties included building a function progenitor circuit; a buffer for the function generator circuit; a power amplified circuit for the function genitor circuit. The project culminated in a “Bird Scare” device designed to reduce bird waste substances in and around the doors of the university.
- Conducted literature reviews to support research projects and develop comprehensive understanding of relevant topics.
- Assisted in data collection and analysis using statistical software for ongoing research initiatives.
- Collaborated with faculty on experimental design, improving project outcomes through strategic planning.
- Developed and maintained organized databases for research findings, ensuring accuracy and accessibility of information.
- Presented research findings at departmental meetings, effectively communicating results to peers and faculty members.
- Streamlined laboratory protocols, increasing efficiency in data collection processes and reducing errors.
Customer Service Representative
Burger King
06.2018 - 05.2019
- Duties include loading, securing and protection of product in delivery vehicle and safe transport of merchandise. I also review product information to ensure it matches delivery schedule. In addition, I offload, install and demonstrate merchandise with the customers. Moreover, I perform routine service calls, product exchanges, assist with merchandise returns, and maintain the showroom floor.
- I am responsible for maintain quality service by following organization standards, maintain safe and clean work environment by keeping shelves, pallet areas and workstations neat. I maintain clean shipping supply area; complying with procedures, rules and regulations, complete reports by entering required information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed cash register operations accurately, ensuring proper handling of transactions.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
Education
Bachelor's - EET
Eastern New Mexico University
Portales, NM05.2020
Associate - EET
New Mexico Junior College
Hobbs, NM05.2015
Associate - Engineering
Quartz Hill High School
Palmdale, CA05.2014
Skills
- Reporting skills, Inventory Control, Documentation Skills, Data Entry Skills
- Excellent Critical Thinking Skills, Oral and Written Communication Skills
- Electronic Engineering skills, equipment maintenance
- Schematic reading
- Motor control circuits
- Microsoft Office
- Excel
- PowerPoint
- Teamwork
- Coordination
- Organization
- Planning
- Time Management
- Dependability
- MATLAB
- C/C
- AutoCAD
- Laboratory Experience
- Data Analysis
- SolidWorks
- Programmable Logic Controllers
- Python
- JavaScript
- Java
- Linux
- Programmable logic controllers
- Industrial automation systems
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Certification
- Driver's License
- August 2021 to October 2029
- DL: 46981671
- Certification
- Basic life support- BLS
- ID#:DA28478
- 2024-04-02 to 2026-04-02
Languages
Yoruba - Intermediate
English - Fluent
Timeline
Protection Control Technician
Oncor Electric Delivery
12.2020 - 02.2023
Undergraduate Research Assistant / Mentor / EET
Eastern New Mexico University
08.2019 - 05.2020
Undergraduate Research Assistant
Eastern New Mexico University
01.2019 - 05.2020
Customer Service Representative
Burger King
06.2018 - 05.2019
Associate - EET
New Mexico Junior College
Associate - Engineering
Quartz Hill High School
Bachelor's - EET
Eastern New Mexico University
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