Damilola Peter
Brooklyn,NY
Summary
Results-driven Project Coordinator with expertise in managing complex projects in healthcare, logistics, and payments. Skilled in sprint planning, risk mitigation, and performance reporting, leveraging Agile and waterfall methodologies. Proficient in schedule management, stakeholder communication, and utilizing tools like Excel and Power BI to enhance visibility and ensure timely delivery.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Project Coordinator
Peters Consulting Group
Brooklyn, NY
12.2023 - Current
- Coordinated cross-departmental projects using Agile (Scrum) and waterfall methodologies depending on project type and complexity.
- Created and managed project schedules in Microsoft Project and Trello to ensure on-time milestone delivery.
- Facilitated sprint planning, daily stand-ups, and sprint retrospectives to promote continuous improvement and team alignment.
- Identified project risks and collaborated with risk management team to develop effective mitigation plans.
- Created project dashboards and progress reports for stakeholders and senior management using Excel and Power BI.
- Implemented standardized documentation and change control procedures to ensure governance and compliance.
- Managed vendor communications for service contracts and SLAs, tracking deliverables through shared dashboards.
Healthcare Operations Associate
HealPros
Atlanta, GA
08.2022 - 11.2023
- Liaised with 10+ healthcare providers and patients daily to enhance service satisfaction and ensure prompt responsiveness.
- Led a change initiative to standardize patient intake procedures across multiple states.
- Improved scheduling workflows by introducing digital tools, reducing appointment errors.
- Tracked field operations performance metrics and delivered weekly reports to regional managers for informed decision-making.
- Partnered with IT department to streamline data entry and reporting processes, minimizing manual efforts and improving accuracy.
- Led training sessions for onboarding new technicians and aligning them with compliance protocols.
- Supported logistics and inventory management of diagnostic kits, ensuring timely replenishment and zero stockouts.
Logistics Analyst – Route & Delivery Optimization
Amazon Logistics
Brooklyn, NY
04.2020 - 08.2022
- Designed optimal delivery routes using real-time data, reducing average delivery time by 12% and fuel costs by 8%.
- Monitored KPI dashboards for package accuracy, delivery timeliness, and customer feedback to identify trends and areas for improvement.
- Provided data insights to leadership that led to changes in shift scheduling and route grouping.
- Collaborated with area managers to resolve high-priority delivery exceptions and address client escalations effectively.
- Trained team of 50+ in route strategy, safety protocols, and device operations.
- Tracked compliance with DOT and company safety regulations to ensure operational standards were met.
Operations Assistant
UPS
Brooklyn, NY
07.2018 - 03.2020
- Led process improvement pilot that improved package sorting accuracy by 18% in one quarter.
- Maintained workflow documentation and tracked daily package throughput to ensure alignment with performance metrics.
- Reported operational issues and engaged in root cause analysis to develop corrective action plans.
- Worked closely with supervisors to plan seasonal workforce deployment and optimize shift assignments.
- Used handheld scanning tools and barcode systems to track and reconcile inventory in real time.
- Managed vendor interactions for logistics supplies and maintenance services, ensuring timely and cost-effective procurement.
Project Manager
Peterson Auto and Farms
Ibadan, Nigeria
04.2015 - 10.2016
- Managed budgeting, planning, execution of 4 concurrent projects in agriculture and auto services, ensuring alignment with client goals.
- Created project documentation including business cases, timelines, resource plans, and post-project reviews.
- Facilitated client meetings to enhance satisfaction through effective milestone reporting and quality assurance.
- Applied Lean principles to improve repair shop throughput and reduce cycle time.
- Led vendor negotiations for procurement, reducing operational costs.
- Used Excel and basic SQL queries to generate reports on production and revenue performance.
Project Manager / Project Coordinator
Interswitch
Lagos
04.2015 - 10.2016
- Coordinated fintech/payments projects to enhance compliance, fraud prevention, and secure payment upgrades.
- Partnered with IT on digital payments infrastructure enhancements, improving transaction speed by 15%.
- Delivered budget tracking, risk reporting, and milestone dashboards, ensuring project delivery aligned with cost estimates within 5%.
- Facilitated executive stakeholder meetings to align priorities and mitigate project blockers.
- Developed training and onboarding materials, cutting new hire ramp-up time by 25%.
Assistant Operations Manager
Guaranty Trust Bank
Bodija, Nigeria
05.2012 - 10.2014
- Supervised branch operations, cash management, and compliance protocols in alignment with regulatory standards.
- Managed daily and monthly operations reporting through Excel dashboards and performance trackers to enhance decision-making.
- Co-led a customer experience initiative that improved client satisfaction scores within 6 months.
- Coordinated process audits and implemented new policies to address compliance gaps and improve operational integrity.
- Liaised between branch and headquarters to facilitate timely communication and effective escalation handling.
- Trained junior staff in operational procedures, risk controls, and customer handling strategies.
Education
Master of Business Administration (MBA) -
Grand Canyon University
Phoenix, AZBachelor of Science - Banking and Finance
Ekiti State University
Ado Ekiti, NigeriaSkills
- Project Management: Project & Program Management, Agile (Scrum, Kanban), Waterfall, Gantt charts, Change management, Budgeting and governance
- Tools & Technologies: Microsoft Project, Jira, Trello, Asana, Toggl Plan, Power BI, Excel, SQL (basic)
- Process Optimization, Performance Metrics & Dashboards, Quality Assurance, Data Analysis & Reporting
- Leadership & Stakeholder Management: Cross-functional, Leadership, Stakeholder Engagement, Senior Stakeholder Engagement, Communication, Client & Vendor
- Leadership & Collaboration: Cross-functional leadership, Client management
- Change management
- Skills:
Certification
- Foundations of Project Management
• Introduction to Cybersecurity Fundamentals
• Inbound Marketing Certification (HubSpot)
• PMP (Project Management Professional) – In Progress
Timeline
Project Coordinator
Peters Consulting Group
12.2023 - Current
Healthcare Operations Associate
HealPros
08.2022 - 11.2023
Logistics Analyst – Route & Delivery Optimization
Amazon Logistics
04.2020 - 08.2022
Operations Assistant
UPS
07.2018 - 03.2020
Project Manager
Peterson Auto and Farms
04.2015 - 10.2016
Project Manager / Project Coordinator
Interswitch
04.2015 - 10.2016
Assistant Operations Manager
Guaranty Trust Bank
05.2012 - 10.2014
Master of Business Administration (MBA) -
Grand Canyon University
Bachelor of Science - Banking and Finance
Ekiti State University