Summary
Overview
Work History
Education
Skills
Timeline
Software
Job Location
Generic

Damini Patil

Senior Analyst
Nagpur,MAHARASHTRA

Summary

Content moderators are often tasked with monitoring user-generated content like comments, forum posts, and social media posts for offensive or inappropriate language or imagery. They might also be tasked with monitoring copyright infringement or plagiarism.

Overview

4
4
years of professional experience
6
6
Certifications
3
3
Languages

Work History

Senior Analyst- T&V Moderation

HCL Technologies
Remote, Maharashtra
02.2022 - Current
  • Planned and implemented integrated lessons to meet national standards.
  • Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
  • Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
  • Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
  • Worked with internal stakeholders to improve flow of information or content in social media and digital community environments.
  • Investigated and resolved complex content issues to achieve turnaround times and standards of quality.
  • Complied with corporate confidentiality policies and handled customer information properly to guarantee information security.
  • Backed up or modified applications and related data to provide for disaster recovery.
  • Trained support staff in site implementation, updating and maintenance procedures.
  • Used Microsoft Word and other software tools to create documents and other communications.

DevOps/Process Developer- DevOps/Games Moderator

Genpact India private limited
Hyderabad, Telangana
01.2021 - 02.2022
  • Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
  • Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Received and reviewed incoming documents and materials. The Developer Operations (DevOps) team ensures that the applications created by developers on Meta's technologies are trustworthy and of high quality. We work closely with the developer community as well as other teams within Meta, such as Partnerships, Policy, Legal, Marketing, and Engineering.
  • Administrators have complete access to an app. They can grant the app any permission while it is in Development mode, and all features are active for Admins while it is in Development, They can change all app settings, reset the app secret, remove the app, and view Credits and Insights.
  • Administrators can also assign and remove roles to people and change the permissions of others. Administrators of apps should only add other people as administrators if they are fully trusted and must have full control of the app.
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
  • Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.

Process Associate- Community Operations

Genpact India Pvt. Limited
Hydrabad, Telangana
10.2018 - 12.2020
  • Conducted training and change management processes to improve operations.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Delivered user support to clients to train, educate and answer questions.
  • Designed, implemented and monitored web pages and sites for continuous improvement.

Education

MBA - Finance

D Y Patil School of Mangment
Pune
Aug 2016 - Jul 2018

BBA - Finance

City Primere Collage
Nagpur
Jul 2013 - Jul 2016

Skills

Relationship building

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Timeline

Senior Analyst- T&V Moderation

HCL Technologies
02.2022 - Current

DevOps/Process Developer- DevOps/Games Moderator

Genpact India private limited
01.2021 - 02.2022

Introduction to project managment

04-2020

Lean Digital Warranty Management

04-2020

Bottleneck

04-2020

Tableau 10

03-2020

IBM Watson for Chatbots

03-2020

Statistics Essential for Data Science

03-2020

Process Associate- Community Operations

Genpact India Pvt. Limited
10.2018 - 12.2020

MBA - Finance

D Y Patil School of Mangment
Aug 2016 - Jul 2018

BBA - Finance

City Primere Collage
Jul 2013 - Jul 2016

Software

Tableau 10

Asure

Advance Excel

Pivot

Jira

Job Location

Any

Damini PatilSenior Analyst