Damion Bergin
Grand Forks,ND
Summary
Dynamic professional with a proven track record at Baymont By Wyndham, enhancing kitchen operations, reducing waste by streamlining food prep processes, and elevating staff performance through effective training and leadership. Expert in supply ordering and excels in kitchen staff coordination, demonstrating a unique blend of analytical and interpersonal skills. Achieved significant improvements in quality assurance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Baymont By Wyndham
02.2024 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Checked and tested foods to verify quality and temperature.
Direct Support Professional
Sevita
10.2023 - 02.2024
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
GFGSC
06.2023 - 10.2023
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Recorded status and duties completed in logbooks for management.
Customer Service/Sales Manager's Assistant
Avis Rental Car
03.2019 - 08.2022
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin Oshkosh
Oshkosh, WIMaster of Science - Public Administration
University of Wisconsin - Oshkosh
Oshkosh, WICertificate of Completion - Customer Service
Madison Area Technical College
Madison, WISkills
- Supply Ordering
- Scheduling
- Kitchen staff coordination
- Purchasing
- Quality Assurance
Certification
- Licensed Life Insurance Agent
- Certified Customer Service Representative
Timeline
Kitchen Manager
Baymont By Wyndham
02.2024 - Current
Direct Support Professional
Sevita
10.2023 - 02.2024
Direct Support Professional
GFGSC
06.2023 - 10.2023
Customer Service/Sales Manager's Assistant
Avis Rental Car
03.2019 - 08.2022
Bachelor of Science - Criminal Justice
University of Wisconsin Oshkosh
Master of Science - Public Administration
University of Wisconsin - Oshkosh
Certificate of Completion - Customer Service
Madison Area Technical College
- Licensed Life Insurance Agent
- Certified Customer Service Representative
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