Skilled at building and maintaining relationships with clients. Resourceful in finding creative solutions to meet clients' needs and exceed their expectations while driving sales and contribute to the growth and success of a dynamic organization.
Overview
4
4
years of professional experience
Work History
Service Technician
Stan's Auto Service
Loveland, United States
07.2023 - Current
Conduct regular safety inspections of all equipment and tools in the service area to ensure they are functioning properly and in compliance with OSHA regulations
Stay up-to-date with the latest automotive technology and industry trends
Maintain accurate records of all repairs, including parts used, labor hours, and customer feedback, to ensure proper documentation and accountability
Perform diagnostic tests to identify the root cause of automotive issues quickly and accurately, allowing for efficient and effective repairs
Regularly attend training sessions and workshops to enhance knowledge and skills in automotive repair techniques and technologies
Maintain a clean and organized work area to ensure a safe and efficient working environment.
Service Technician
21st Century Equipment/ 4 Rivers Equipment
Greeley, United States
02.2023 - 07.2023
Implement and maintain a proactive preventative maintenance program for all equipment in the service department
Work closely with customers to understand and resolve their equipment issues efficiently and effectively
Maintain an organized inventory of spare parts and tools to ensure efficient and timely repairs
Conduct regular inspections and diagnostic tests to identify potential equipment failures and malfunctions
Collaborate with manufacturers to stay updated on the latest equipment technology and provide recommendations on equipment upgrades.
Team Trainer
Whole Foods Market Inc
Fort Collins, United States
03.2020 - 03.2023
Develop and implement training programs to enhance the skills and knowledge of team members in order to improve overall performance and customer satisfaction
Oversee the onboarding process for new team members, ensuring they receive the necessary training and resources to succeed in their roles
Collaborate with department managers to identify specific training needs and create tailored training programs to address those needs
Ensure the proper organization and rotation of products to maintain freshness and minimize waste
Maintain clean and organized work areas, including shelves, displays, and storage areas
Provide exceptional customer service by assisting customers with product inquiries, recommendations, and resolving any issues or complaints in a timely manner.
Education
Associate of Applied Science -
Aims Community College
01.2024
High School Diploma -
Poudre High School
Skills
Building Relationships
Resourcefulness
Customer Service
Good Work Ethic
Communication
Problem Solving
Microsoft Suite
Preventive Maintenance
Punctual and Reliable
Attention to Detail
Position Applying For
Account Executive
References
Mark Domincovich, MARK.DOMINCOVICH@WHOLEFOODS.COM, +1 301-793-8123, Whole Foods Market
Jeremy Gilmartin, GILMARTINJEREMY@GMAIL.COM, +1 303-901-6962, Discount Tire
Timeline
Service Technician
Stan's Auto Service
07.2023 - Current
Service Technician
21st Century Equipment/ 4 Rivers Equipment
02.2023 - 07.2023
Team Trainer
Whole Foods Market Inc
03.2020 - 03.2023
Associate of Applied Science -
Aims Community College
High School Diploma -
Poudre High School
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