Damion Davis, MHA
Daly City,CA
Summary
Results-driven servant leader with 15+ years of support services experience. Optimizes administrative processes to improve operations while leading multiple teams. Builds positive relationships with staff, management, physicians, vendors, clients, and labor management partners. Seeking Executive Operations role to effectively lead and collaborate on standards that align with organizational mission, vision, and values.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Vice President Operations
Aramark Healthcare+ (Sutter Health CPMC Van Ness)
San Francisco, CA
08.2024 - Current
- Developed and implemented strategic plans for the operations department.
- Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
- Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
- Oversaw the development and implementation of policies and procedures related to operational activities.
- Ensured compliance with applicable laws and regulations related to operations.
- Provided direction to staff on all aspects of operational processes.
- Monitored performance metrics to ensure that established objectives were met or exceeded.
- Collaborated with other departments in order to achieve organizational goals.
- Coordinated with vendors to obtain goods and services at competitive prices.
- Established key performance indicators for measuring operational success.
- Analyzed data from various sources to identify trends in customer demand or operational efficiency issues.
- Organized meetings between senior management personnel to discuss operational strategies and objectives.
- Reviewed financial statements for accuracy and completeness prior to submitting them for approval by executive leadership team members.
- Lead initiatives aimed at improving customer service levels through process optimization.
- Provided training and mentoring support for new employees in the operations department.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
Director of Support Services
Dignity Health - California Hospital Medical Center
Los Angeles, CALIFORNIA
07.2023 - 09.2024
- Direct daily activities of Security, Telecommunications, Parking Services, and Emergency Management including DRC EMO responsibilities
- Prepares, disseminates, and follows up on security activities, emergencies, and special events
- Monitors existing security systems and technologies for possible security leaks or fraud
- Responsible for the development and monitoring of physical and electronic measures
- Designed and conducted security awareness and emergency preparedness training programs
- Budget and productivity monitoring to manage operational efficiencies.
Director of Support Services, Patient Transport, Property Management, and Real Estate
Dignity Health - Northridge Hospital Medical Center
Northridge, CA
07.2020 - 07.2023
- Directorial oversight of multiple service lines and project management initiatives, not limited to Safety, Security, Parking, Environmental Services, Supply Chain, Biomed, PBX, Patient Transport, Property Management, and Real Estate
- Collaborate with System Real Estate Team to handle lease agreements and potential business leads
- Accustomed to working in a fast-paced high-pressure environment, while maintaining exceptional standards of excellence for multidisciplinary programs, strategies and plans.
Director of Safety, EOC and Support Services
Dignity Health - Northridge Hospital Medical Center
Northridge, CA
10.2019 - 07.2020
- Directorial oversight of day-to-day operational support for Security, Parking Services, PBX, Environment Services, Biomed, Patient Transport, and contract labor
- Directly involved in managing the Workplace Violence Prevention training program for all staff
- Serves as the meeting Chair for EOC, Work Violence, and Linen Committee.
Director of Security, Parking Services, and Telecommunications
Dignity Health - Northridge Hospital Medical Center
Norridge, CA
10.2015 - 10.2019
- Provided directorial day-to-day operational support for Security, Parking Services, PBX, and contract labor
- Directly involved in managing the Workplace Violence Prevention training program for all staff
- Responsible for managing budgetary financials and productivity.
Manager of Security, Parking Services, and Telecommunications
Dignity Health - Northridge Hospital Medical Center
Northridge, CA
08.2014 - 10.2015
- Responsible for day-to-day operational support for Security, Parking Services, PBX, and contract labor
- Directly involved in managing the Workplace Violence Prevention training program for all staff.
Manager of Security and Parking Services
Dignity Health - Northridge Hospital Medical Center
Northridge, CA
11.2013 - 08.2014
- Responsible for day-to-day operational support for Security, Parking Services, and contract labor
- Directly involved in managing the Workplace Violence Prevention training program for all staff.
Account Manager (Safety, Security, Concierge, Parking Services)
AlliedBarton Security Services LLC.
Los Angeles, CA
07.2009 - 11.2013
- Responsible for managing security day-to-day operation and overseeing a staff of 40 and maintaining Security and Safety program for the Medical Center employees, property, and patients, while reporting directly to the Administrative Director.
Education
Master of Arts, Organization Management -
University of Arizona Global Campus
Chandler, AZ11.2024
Master of Health Administration -
University of Phoenix
Tempe, AZ04.2021
Bachelor of Science, Criminal Justice & Security -
University of Phoenix
Tempe, AZ08.2019
Skills
- Leadership
- Strategic Planning
- Physician Engagement
- Effective Communication
- Employee Engagement
- Human Resources / Employee Relations
- Labor Management
- Workplace Violence Prevention
- Budget Building
- Cost Reductions
- Client Relationship
- Contract Negotiations
- Environment of Care Management
- Project Management
- Ability to Adapt to Changing Environment
- Matrix Structure Management
- Strategic planning and execution
- Operations Oversight
- Process Improvements
- Cross-functional team management
- Cost analysis and savings
- Purchasing and planning
- Facilities Management
- Logistics Management
- Succession Planning
Affiliations
- American College of Healthcare Executives (ACHE), 2023-Current
- Hospital Association of Southern California, 2009-Current, Safety and Security Committee (2023)
- Joint Regional Intelligence Center, 2009-Current
- National Associate of Health Services Executives (N.A.H.S.E), 2018-Current
- International Association of Healthcare Security & Safety, 2015-Current
- The Leverage Network (TLN)
- ASIS International, 2015-Current
Certification
- Criminal Justice and Security
- Guard Card
- Hospital Fire & Life Safety (Fire Card)
- AVADE (Master Instructor - Workplace Violence Prevention)
- TEAM (Techniques for Effective Aggression Management)
- JRIC - Threat Liaison Officer (TLO)
- Mass Casualty Mass Decon - Hospital Course
- FEMA – Hospital Emergency Response Trainer (HERT)
- FEMA – ICS 100, 200, 700
- Basic Life Support (American Heart Association)
- Department of Transportation (DOT)
Timeline
Vice President Operations
Aramark Healthcare+ (Sutter Health CPMC Van Ness)
08.2024 - Current
Director of Support Services
Dignity Health - California Hospital Medical Center
07.2023 - 09.2024
Director of Support Services, Patient Transport, Property Management, and Real Estate
Dignity Health - Northridge Hospital Medical Center
07.2020 - 07.2023
Director of Safety, EOC and Support Services
Dignity Health - Northridge Hospital Medical Center
10.2019 - 07.2020
Director of Security, Parking Services, and Telecommunications
Dignity Health - Northridge Hospital Medical Center
10.2015 - 10.2019
Manager of Security, Parking Services, and Telecommunications
Dignity Health - Northridge Hospital Medical Center
08.2014 - 10.2015
Manager of Security and Parking Services
Dignity Health - Northridge Hospital Medical Center
11.2013 - 08.2014
Account Manager (Safety, Security, Concierge, Parking Services)
AlliedBarton Security Services LLC.
07.2009 - 11.2013
- Criminal Justice and Security
- Guard Card
- Hospital Fire & Life Safety (Fire Card)
- AVADE (Master Instructor - Workplace Violence Prevention)
- TEAM (Techniques for Effective Aggression Management)
- JRIC - Threat Liaison Officer (TLO)
- Mass Casualty Mass Decon - Hospital Course
- FEMA – Hospital Emergency Response Trainer (HERT)
- FEMA – ICS 100, 200, 700
- Basic Life Support (American Heart Association)
- Department of Transportation (DOT)
Master of Arts, Organization Management -
University of Arizona Global Campus
Master of Health Administration -
University of Phoenix
Bachelor of Science, Criminal Justice & Security -
University of Phoenix
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