Damion Diggs
Buffalo,New York
Summary
Dedicated professional with extensive experience in sterilization techniques essential for maintaining a safe clinical environment. Proficient in implementing decontamination procedures that ensure all instruments meet rigorous cleanliness standards, with a solid understanding of regulatory compliance and best practices in infection control. As a Homeless Outreach Caseworker at Matt Urban Center, demonstrated exceptional skills in client engagement and crisis intervention, effectively leveraging expertise in decontamination and sanitation from Niagara Falls Memorial Medical Center to uphold safety and compliance. Recognized for strong collaboration and problem-solving abilities, contributing to enhanced service quality and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Harlem Abulatory Surgical Center
04.2025 - 02.2026
- Operated sterilization equipment to ensure compliance with health regulations and safety standards.
- Inspected and tested sterilized instruments for quality assurance before distribution to surgical teams.
- Maintained accurate inventory records of sterile supplies, ensuring availability for clinical operations.
- Trained new staff on sterilization protocols, enhancing team efficiency and adherence to best practices.
- Collaborated with healthcare professionals to identify needs for sterile processing, improving service delivery.
- Implemented process improvements that reduced turnaround time for instrument preparation significantly.
- Oversaw daily workflow in sterile processing department, ensuring timely completion of tasks and adherence to schedules.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Wrapped trays, instrument packs, and sets.
- Conducted routine maintenance on sterilization equipment, minimizing downtime and maintaining operational readiness.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Inspected sterile package integrity prior to distribution.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
- Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Ordered and restocked supplies for decontamination and surgical areas.
- Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
- Enhanced patient outcomes by ensuring the consistent provision of high-quality, sterile medical equipment and supplies during surgical procedures.
- Conducted regular inspections of sterilization equipment, ensuring optimal performance and minimal downtime.
- Advanced patient safety with rigorous adherence to infection control policies and procedures.
- Enhanced team knowledge and compliance with best practices in sterilization through regular training sessions and updates.
- Fostered culture of continuous improvement by suggesting and implementing changes to sterilization processes that increased efficiency.
- Ensured compliance with industry sterilization standards by meticulously cleaning, disinfecting, and sterilizing surgical instruments and equipment.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
Homeless Outreach Caseworker
Matt Urban Center
10.2023 - 04.2025
- Provided comprehensive case management services to diverse client populations.
- Developed individualized service plans based on client assessments and needs.
- Coordinated access to community resources and support services for clients.
- Monitored client progress and adjusted plans to improve outcomes effectively.
- Collaborated with multidisciplinary teams to address complex client issues.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Advocated for client rights and represented client interests at administrative hearings.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Implemented community outreach programs to promote mental health awareness.
- Documented client progress and activities in accordance with agency policies and procedures.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Assisted individuals with disabilities in accessing necessary accommodations within the community, promoting increased independence and quality of life.
Sterile Processing Technician
Niagara Falls Memorial Medical Center
01.2022 - 03.2022
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems
- Wrapped trays, instrument packs, and sets
- Verified and maintained proper documents and records for sterilization
- Inspected sterile package integrity prior to distribution
- Picked instruments and supplies for surgeries
- Identified parameters and sterilization method required for each item to be sterilized
- Recorded biologicals and test results
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment
- Ordered and restocked supplies for decontamination and surgical areas
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order
- Monitored inventory levels to keep all medical equipment properly stocked
- Assisted with development and coordination of medical equipment inventories
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures
- Collaborated with medical staff to confirm availability of medical equipment for patient care
- Provided support to medical staff in resolving medical equipment problems
Production Associate-Team Leader
Imagine Staffing
10.2019 - 04.2020
- Took on additional shifts during peak work periods to keep projects on schedule
- Inspected final products to assess compliance with quality standards and established tolerances
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Supported production needs by performing routine tasks using standard procedures and equipment
- Organized work to meet demanding production goals
- Monitored machinery to identify concerns, make corrections, or report complex problems
- Delivered troubleshooting assistance to bring machines back to full functionality
- Prepared materials for assembly work to keep workflows running smoothly
- Used equipment properly to avoid workplace hazards or injuries
- Inspected and adjusted work performed to meet expectations
- Safely operated hand and power tools to complete repetitive tasks
- Worked with development team to define and implement customer change requests to enhance product functionality
- Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines
- Participated in training sessions to enhance skills and knowledge
- Checked and wrapped items, placed in boxes and labeled cartons for shipping
- Adhered to all quality control standards by thoroughly evaluating all printed components
Processed Donated Plasma for Labs
CSL Plasma
03.2019 - 09.2019
- Summarized test results and activities for management via verbal updates or written reports
- Uphold laboratory protocols dictated by facility, governing agencies, or special project requirements
- Removed samples of materials following good practices to achieve accurate test results
- Used correct formulas and procedures to prepare solutions and reagents for testing needs
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays
- Consulted with outside professionals and specialists about tests and testing results
- Conducted wide range of laboratory tests and recorded results
- Identified and traced quality control issues impacting laboratory results
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products
- Operated wide range of laboratory equipment and instruments to complete analysis
- Collected blood and tissue samples with focus on accuracy and adherence to aseptic techniques
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks
- Set up, maintained and verified sterility of lab equipment and tools
Certified Orthopedic Personal Care Aide (PCA)
Buffalo General Hospital
01.2009 - 01.2018
- General patient care, vital signs as scheduled, physical therapy aide, range of motion therapy, applying various devices for patients in need of mobility for surgical rehabilitation, traction therapy, and phlebotomy per physician's request
- Maintained clean, safe, and well-organized patient environment
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Provided safe mobility support to help patients move around personal and public spaces
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Monitored progress and documented patient health status changes to keep care team updated
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Assisted disabled clients to support independence and well-being
- Assisted patients with personal requirements for housekeeping and grooming assistance
- Developed rapport to create safe and trusting environment for care
- Entertained, conversed, and read aloud to keep patients mentally alert
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Monitored vital signs and reported changes in patient condition to nursing staff promptly.
- Assisted with personal hygiene, grooming, and mobility needs for diverse patient populations.
- Advocated for patient needs, facilitating access to additional healthcare services as required.
Food Service and Dietary Assistance
Buffalo General Hospital
01.2003 - 01.2008
- Ensured each patient's tray was prepared with the appropriate meal according to their doctor's orders, their illness, and pre- and post-surgical dietary needs, and that upon delivery, patients were given the correct meal
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Education
High School Diploma - Nutrition and Diet training, Patient Care: Training and Certification, Yearly Infection Control Modules: emerging infection control and prevention, Disaster Evacuation Training and Drills, Phlebotomy Training, Sterilization Processing and Central Supply
Buffalo General Hospital
Buffalo, NY06-2018
Communication and Broadcasting
Buffalo State College
Buffalo06-1995
College Preparation
Kensington High School
06-1992
Skills
- Proper Storage Procedures
- Managing Materials
- Decontamination and Sanitation
- Active Listening
- Computerized Tracking
- Ordering Supplies
- Sterility Procedures
- Recording Biologicals
- Equipment Maintenance Procedures
- Wrapping Procedures
- Daily Workflows
- Reading Comprehension
- Assembling Case Carts
- Tool Sterilizing
- Equipment and Instrument Sterilization
- Supply Management
- Equipment Disinfection
- Quality Control
- Instrument Storage
- Equipment Testing
- Surgical Kit Assembly
- Sterilizer Operation
- Instrument Inspection
- Completing Diagnostic Tests
- Delivering Equipment
- Steam Autoclaves Operation
- Stock Crash Carts
- Aseptic and Sterilization Techniques
- Client advocacy
- Issue identification and resolution
- Highly effective communication
- Case information confidentiality
- Regulatory compliance
- Behavioral observation
- Client engagement
- Home inspections
- Service assistance and support
- Recruiting support
- Case file documentation
- Time management
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Problem-solving aptitude
- Effective communication
- Time management abilities
- Group facilitation
- Task prioritization
- Referral coordination
- Active listening
- Substance abuse treatments
- Crisis intervention
- Decontaminating surgical instruments
- High-level disinfection
- Sterilization procedures
- Assembling case carts
- Manual cleaning
- Instrument decontamination
- Recording biologicals
- Sterile storage
- Equipment testing
- Instrument sterilization
- Sterilization techniques
- Case cart assembly
- Computerized tracking
- Infection control
- Picking instruments
- Quality control
- Chemical handling
- Low-temperature sterilization
- Supply management
- Diagnostic testing
- Completing diagnostic tests
- Ethylene oxide sterilization
- Equipment monitoring
- Managing materials
- Technical documentation
- Communicable disease knowledge
- Safety protocols
- Surgical instrument knowledge
- Quality assurance
- Workflow optimization
- Staff training
- Sterilizer operation
- Tray preparation
- Aseptic technique
- Assembling packages
- Workstation organization
- Delivering equipment
- Assembly and packaging
- Processing instruments
- Compliance standards knowledge
- Instrument storage
- Sterility assurance testing
- Electronic charting
- Supply and instrument ordering
- Patient and equipment transport
- Registered central service technician certification
- Quality control analysis
- Certified registered central service technician
- Surgical instrument processor certification
- Heartsaver first aid CPR AED
- Operation Monitoring
- Patient confidentiality
- Safety protocols expertise
- Sterile processing technician (SPT)
- Expiry date verification
- Steam autoclaves operation
- Documentation and reporting
Certification
Sterile Processing
Timeline
Sterile Processing Technician
Harlem Abulatory Surgical Center
04.2025 - 02.2026
Homeless Outreach Caseworker
Matt Urban Center
10.2023 - 04.2025
Sterile Processing Technician
Niagara Falls Memorial Medical Center
01.2022 - 03.2022
Production Associate-Team Leader
Imagine Staffing
10.2019 - 04.2020
Processed Donated Plasma for Labs
CSL Plasma
03.2019 - 09.2019
Certified Orthopedic Personal Care Aide (PCA)
Buffalo General Hospital
01.2009 - 01.2018
Food Service and Dietary Assistance
Buffalo General Hospital
01.2003 - 01.2008
College Preparation
Kensington High School
High School Diploma - Nutrition and Diet training, Patient Care: Training and Certification, Yearly Infection Control Modules: emerging infection control and prevention, Disaster Evacuation Training and Drills, Phlebotomy Training, Sterilization Processing and Central Supply
Buffalo General Hospital
Communication and Broadcasting
Buffalo State College
CONTACT
- 716-381-3995 phone
- Canario815.dd@gmail.com email
- Buffalo, New York 14208 address