Summary
Overview
Work History
Education
Skills
Certification
Timeline
Community Service
Generic

Damion E. Gadson

Schenectady,NY

Summary

Residential care professional with strong foundation in providing support and guidance to individuals in need. Skilled in crisis intervention, conflict resolution, and behavior management, with proven track record of fostering positive outcomes. Valued team player known for adaptability, reliability, and results-driven approach that aligns with organizational goals. Proficient in active listening, empathy, and maintaining safe, nurturing environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

Amazon
06.2025 - 08.2025
  • Communicated effectively with customers to resolve inquiries and enhance satisfaction.
  • Collaborated with team members to streamline delivery processes and improve overall efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Dasher

DoorDash
06.2000 - 08.2025
  • Delivered exceptional customer service through timely order deliveries.
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.

Assistant Store Manager

Dollar General
02.2024 - 09.2024
  • Assisted in daily store operations to ensure smooth workflow and customer satisfaction.
  • Supported inventory management by organizing stock and conducting regular audits.
  • Contributed to visual merchandising efforts to enhance product displays and store aesthetics.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Collaborated with team members to maintain cleanliness and organization of the sales floor.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Maintenance

Minnick Properties
01.2008 - 03.2022
  • Duties include interior painting, lawn care, and plumping issues.
  • Performed yard maintenance attending to facility grounds.
  • Acted as a liaison between the maintenance team and production staff, facilitating clear communication regarding equipment issues and planned maintenance activities.
  • Handled tree care, grounds maintenance and general landscaping.
  • Enhanced tenant satisfaction through proactive communication and prompt resolution of maintenance concerns.

Charity Worker

Peace Incorporated
2000 - 2006
  • Implemented strategic outreach campaigns, increasing awareness of organizational goals and services.
  • Developed community partnerships for collaborative projects, enhancing the charity''s reach and impact.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Helped create comprehensive program to meet [Type] needs.

Casac Counselor Aid

Helio Health
01.2001 - 12.2002
  • Provided support to clients in crisis situations, facilitating effective coping strategies.
  • Developed personalized treatment plans based on individual client assessments and needs.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Designed culturally-sensitive interventions tailored to each client''s background and experiences.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Collaborated with multidisciplinary teams for holistic care, ensuring alignment of treatment goals.
  • Enhanced client emotional well-being by conducting individual and group therapy sessions.
  • Supported clients in development of healthy coping strategies, leading to improved life management skills.
  • Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
  • Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
  • Listened to clients' concerns and provided encouragement and support.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
  • Improved client self-esteem and communication skills through targeted therapeutic techniques.
  • Developed treatment plans to help clients build self-confidence and resilience.

Education

Culinary Arts - Cooking

Sidney Jonhson
Syracuse, NY

SAS 350 Training CASAC-COUNSELOR-AID

Helio Health Training Institute
Syracuse, NY
02-2023

Associate of Science - Psychology A.A.S - 1.5 Semester

Kaplan University
Davenport, IA
08-2001

Psychology A.A.S -

Kaplan University
01.2001

General Equivalency Diploma -

Gowanda
Gowanda, NY
02.1997

Skills

  • Knowledge of the use of computers, and ability to pick up skills quickly
  • Constructive mindset
  • Customer engagement
  • Valid state-issued driver's license
  • Attention to detail
  • Consistently dependable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Heavy lifting
  • Valid Driver's license

Certification

  • Food Service Food Safety
  • Sidney L. Johnson Vocational Center
  • 6/2010

Timeline

Amazon Delivery Driver

Amazon
06.2025 - 08.2025

Assistant Store Manager

Dollar General
02.2024 - 09.2024

Maintenance

Minnick Properties
01.2008 - 03.2022

Casac Counselor Aid

Helio Health
01.2001 - 12.2002

Dasher

DoorDash
06.2000 - 08.2025

Charity Worker

Peace Incorporated
2000 - 2006

Culinary Arts - Cooking

Sidney Jonhson

SAS 350 Training CASAC-COUNSELOR-AID

Helio Health Training Institute

Associate of Science - Psychology A.A.S - 1.5 Semester

Kaplan University

Psychology A.A.S -

Kaplan University

General Equivalency Diploma -

Gowanda

Community Service

PEACE Inc. Eastside Family Resource Center, Duties include preparing meals for children in daycare, and property maintenance.

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Damion E. Gadson