Dynamic Executive Director with over 20 years in Home Healthcare and Behavioral Health, specializing in strategic planning and regulatory compliance. Proven track record in enhancing patient satisfaction and driving growth through effective team development and performance improvement. Expert in Medicare/Medicaid regulations and passionate about delivering patient-centered care.
Direct operations for a 150+ patient
census home healthcare agency
with a team of 100+ clinicians and
support staff.
Implemented new care coordination
model, improving patient outcomes
and reducing hospital readmissions
by 20%
Developed and monitored 3.2M
annual budget, increasing
profitability by 15%
Conduct regular audits and training
to ensure compliance with
CMS standards.
Supervised day-to-day clinical
operations for home health services,
including scheduling, case
management, and performance
evaluations.
Trained and mentored staff
resulting in 30% improvement in
clinical documentation accuracy
Introduced telehealth protocols
during COVID-19, maintaining
continuity of care for high-risk
patients
Manage caseload of up to 25 clients with diverse behavioral health needs.
Conduct intakes, develop individualized care plans, and monitor progress.
Collaborate with therapists, psychiatrists, and social workers to coordinate services.
Advocate for clients in securing housing, employment, healthcare, and benefits.
Provide crisis intervention and refer clients to emergency services when necessary.
Maintain detailed, timely documentation in compliance with agency standards.
Home Health Operations
Strategic Planning & Budgeting
Clinical Staff Management
Regulatory Compliance (CMS, Joint
Commission)
Performance Improvement
Patient-Centered Care
Recruitment & Training
Electronic Medical Records (EMR)
Risk Management