Summary
Overview
Work History
Skills
Timeline
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Damion Ingram

Tampa

Summary

Dynamic and reliable professional with a proven track record at 717 Parking Enterprises, excelling in customer service and efficient vehicle management. Demonstrated strong communication skills and problem-solving abilities, enhancing guest satisfaction through timely and courteous valet services. Committed to maintaining a professional appearance and a clean driving record.

Experienced with vehicle management and guest services in high-paced environments. Utilizes effective communication and problem-solving skills to swiftly address client needs. Track record of maintaining safety and efficiency while delivering exceptional customer service.

Professional with strong background in customer service and vehicle management. Skilled at providing exceptional service, ensuring customer satisfaction, and maintaining high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and keen ability to handle multiple tasks in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Valet

717 Parking Enterprises
07.2024 - 04.2025
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Resolved customer complaints through calm, constructive communication.
  • Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
  • Logged and documented parked vehicle details for accurate records.

Cook

Pizza Hut
02.2023 - 12.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Theatre Associate

AMC Theatres
01.2023 - 11.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.

Bagger

Publix
09.2021 - 03.2022
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Strong communication skills
  • Problem-solving
  • Reliability and punctuality
  • Clean driving record
  • Professional appearance
  • Valid Driver's license
  • Multitasking and organization
  • Team player mentality
  • Punctual and reliable
  • Multitasking proficiency
  • Quick decision making
  • Customer service
  • Vehicle parking and retrieval
  • Parking expertise
  • Standard vehicle operation
  • Customer service excellence
  • Cash handling experience
  • Key booth operations
  • Valet procedures
  • Guest service
  • Safe driving

Timeline

Valet

717 Parking Enterprises
07.2024 - 04.2025

Cook

Pizza Hut
02.2023 - 12.2023

Theatre Associate

AMC Theatres
01.2023 - 11.2023

Bagger

Publix
09.2021 - 03.2022

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Damion Ingram