Damion R. Benjamin
Greenwood,IN
Summary
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
26
26
years of professional experience
Work History
District Manager
The Children’s Place
11.2021 - Current
- Charged with building and developing an independent, high-performing store manager team dedicated to achieving results and supporting the company’s brand strategies.
- Led cross-functional teams to enhance product knowledge and customer engagement.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Directed multi-unit operations, ensuring adherence to company standards and enhancing customer satisfaction.
- Developed and implemented strategic sales initiatives, driving revenue growth across multiple locations.
- Mentored and trained district staff, fostering professional development and improving team performance.
- Collaborated with cross-functional teams to enhance operational efficiency and achieve corporate goals.
Store Manager
The Children's Place
07.2005 - 11.2022
- Store Manager duties Include but are not limited to: Making decisions that are in the best Interest of the team and customer.
- Analyze metrics building on KPI’S while increasing revenue over LY. Receive and process shipments. Open and close the store setting company standard for an open-to-closed store.
- Making sure that store operations are met daily whether it is changing signage or maintaining store visuals. the fullest of my ability which include the following: Keep store visuals, Being a leader to my peers, and my store.
- Oversaw daily operations to ensure adherence to company policies and standards.
- Managed inventory levels, conducting regular audits to optimize stock availability.
Owner/operator of delivery service.
Neuse Management
01.2008 - 01.2009
- Working as an independent contractor. Responsible for delivering and installing freestanding appliances.
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented efficient workflows to enhance productivity and reduce operational costs.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Assistant Manager
Footlocker
01.2002 - 01.2004
- Duties include, but were not limited to: Opening and closing the store, overseeing of 18 sales associates. Create schedule for sales associates and mangers. Interview and train new associates. Keep all visuals and new floor sets up to company’s standards. Count register at the end of day and deposit earnings in the bank. Process customer returns and exchanges. Resolve customer complaints.
Stock Manager
Eddie Bauer
01.2000 - 01.2002
- Duties include, but were not limited to: Receiving and processing store shipments. Keep track of all inventories; maintain stock room clean and organized. Stock and replenish sales floor. Oversee stock associates.
Education
Graphic Design
Oakton Community College
Chicago, IL01.2002
Skills
- Strong communication skills
- Great customer service
- Work well under pressure
- Very open-minded
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Goal setting and performance metrics
- Multi-unit management
Timeline
District Manager
The Children’s Place
11.2021 - Current
Owner/operator of delivery service.
Neuse Management
01.2008 - 01.2009
Store Manager
The Children's Place
07.2005 - 11.2022
Assistant Manager
Footlocker
01.2002 - 01.2004
Stock Manager
Eddie Bauer
01.2000 - 01.2002
Graphic Design
Oakton Community College