Damir Harvey
Dover,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Also, skills with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon(Seasonal)
10.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Account Specialist
Discover Card Financial Services
New Castle, DE
08.2022 - 07.2023
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
- Collaborated with other departments to resolve problems related to customer accounts.
- Assisted customers in setting up online accounts and provided training on how to use the system.
- Provided exceptional customer service by responding promptly to phone calls from customers.
- Researched and resolved customer inquiries regarding billing issues.
Store Associate
Walmart
08.2021 - 07.2022
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Store Associate
Giant Food
05.2017 - 03.2019
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
Business Administration
Delaware Technical Community College
Dover, DE05.2023
Skills
- Excellent communication
- Customer Service
- Customer Engagement
- Call management
- Account Updating
- Billing Resolutions
- Organized
- Punctual
Timeline
Delivery Driver
Amazon(Seasonal)
10.2023 - Current
Account Specialist
Discover Card Financial Services
08.2022 - 07.2023
Store Associate
Walmart
08.2021 - 07.2022
Store Associate
Giant Food
05.2017 - 03.2019
Business Administration
Delaware Technical Community College
Similar Profiles
Ethan WongEthan Wong
Pet Sitter at SeasonalPet Sitter at Seasonal
Mfundo DlaminiMfundo Dlamini
Delivery Driver at Amazon (Seasonal)Delivery Driver at Amazon (Seasonal)
Raphael NjauRaphael Njau
Wearhouse Worker at Amazon (seasonal)Wearhouse Worker at Amazon (seasonal)