Damir Murati
Kissimmee,FL
Summary
A hard working individual who is dedicated and an ambitious learner Professional with good hospitality skills and dependable with strong work ethic and pleasant personality
Overview
23
23
years of professional experience
Work History
Complex Director of Safety and Security
Hilton Orlando Lake Buena Vista
06.2011 - Current
- Administers and maintains policies to ensure physical safety of all property
- Supervises administration and operation of organization's security equipment and staff
- Communicate with law enforcement on security matters
- Provide input to strategic decisions that affect the functional area of responsibility
- Capable of resolving escalated issues arising from operations and requiring coordination with other departments
Department Head
Sheraton Safari Hotel
03.2010 - 06.2011
- Plan, direct and Monitor implementation of Safety procedures
- Respond to all emergencies
- Conduct incident reports
- Keep good relationship with local law enforcement
- Conduct monthly safety meeting
Security Supervisor
Sheraton Vistana Village/ Starwood
04.2007 - 03.2010
- Oversees the work performance, development, and Guest Interaction of the Security Staff
- Ensuring that all files are up-to-date including (but not limited to) Incident Reports (associate and/or guest-related), monthly Incident Report summaries, logs for the key registry, parking stickers, and parking tickets
- Responsible for weekly Security Staff scheduling
- Minor overview of monthly budgets and payroll
- If needed, the disciplining of associates within the Security Department as well as controlling other departmental disciplinary meetings
- Control of the Lost & Found Department and Daily Key Inventories
- Maintaining Fire/Life Safety Equipment, such as monthly check-ups on Fire Extinguishers and Emergency Lighting
- Daily paperwork filing and guest follow-ups as needed
- OSHA – BeSafe, responsible for conducting Be-Safe Classes as per OSHA requirements
Security Officer/ Manager on duty
Sheraton Safari & Suites Hotel
10.2005 - 04.2007
- Protect the assets of the hotel as well as the guests and employees
- Respond to all medical and fire emergencies handling the same according to procedure
- Conduct investigation, monitor alarm systems, issue and receive assigned keys, conducting tours and patrol of the hotel
- Secured all appropriate areas, enforced Sheraton policies and procedures, maintain zero tolerance policy for drugs in the hotel, provide escorts, document incidents notify appropriate personnel, conduct safety inspection of the hotel
- Document security daily activities, working knowledge of computers and computer programs, handle disturbances according to Sheraton policy, provide customer service to the guests and employees
- Cross-trained in operational areas of property including front office and communication areas
Loss Prevention Officer
Trenton Marriott at Lafayette Yard
05.2002 - 05.2005
- Protect the assets of the hotel as well as the guests and employees
- Respond to all medical and fire emergencies handling the same according to procedure
- Conduct investigation, monitoring CCTV system, monitor alarm system, issued and receive assigned keys, shipping and receiving duties, conducting tours and patrol of the hotel
- Secure all appropriate areas, enforce Marriott policies and procedure, maintain zero tolerance policy for drugs in the hotel also I provided escorts and documented incidents as well as notifying appropriate personnel
- Conduct safety inspection of the hotel, document security daily activities, working knowledge of computers and computer programs, handling disturbances according to Marriott policy, provided courteous customer service to the guests and employees
Education
Elementary School -
01.1993
Theodor Houes School -
01.2000
Kestnerer School -
01.1998
High School -
01.1997
Applicable Skills
Multi lingual - Bosnian, German, Portuguese
Certification
- CLSD
- OSHA 501
- OSHA 511
- Office of the Attorney General - Human Trafficking
- Office of the Attorney General – Residential Security Survey
- Orange County Sheriff’s Office – Collision Avoidance Training
- Orange County Sheriff’s Office – Incident Command Procedure (ICP)
- Orange County Sheriff’s Office – Emergency Operating Command (EOC)
- FEMA – Active Shooter
- Adult CPR/ AED, First Aid
- Crowd Control Management
Value Offered
A hard working individual who is dedicated and an ambitious learner. Professional with good hospitality skills and dependable with strong work ethic and pleasant personality.
Languages
Croatian
Full Professional
Portuguese
Limited Working
Timeline
Complex Director of Safety and Security - Hilton Orlando Lake Buena Vista
06.2011 - Current
Department Head - Sheraton Safari Hotel
03.2010 - 06.2011
Security Supervisor - Sheraton Vistana Village/ Starwood
04.2007 - 03.2010
Security Officer/ Manager on duty - Sheraton Safari & Suites Hotel
10.2005 - 04.2007
Loss Prevention Officer - Trenton Marriott at Lafayette Yard
05.2002 - 05.2005
WETZLAR - Theodor Houes School,
BRAUNFELS - Kestnerer School,
PRIZREN - High School,
PRIZREN - Elementary School,
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