Damisha Cyrus
Brooklyn
Summary
Dynamic professional with experience at rapid reliable testing, LLC, excelling in infection control practices and effective communication. Proven ability to enhance awareness through educational outreach while ensuring compliance with safety protocols. Skilled in symptom checking and fostering positive relationships, contributing to a safe environment during challenging times.
Overview
12
12
years of professional experience
1
1
Certification
Work History
COVID-19 Swabber
rapid reliable testing,LLC
New York
02.2021 - 02.2022
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Offered protective masks and face shields to guests.
- Obtained serum or viral swab samples for analysis.
- Analyzed results of tests for conformity to specifications.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Documented data in designated system to present to client upon request.
Sales Associate
Primark
Brooklyn
04.2019 - 10.2021
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Warehouse Picker
Amazon
Staten Island
10.2020 - 12.2020
- Pulled merchandise to fulfill orders to specification.
- Conducted inventory transactions using scanner gun.
- Picked products by matching numbers and product descriptions using voice audio headset.
- Reported damaged products or safety hazards to immediate supervisor.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Placed products on conveyors for final wrapping and shipment.
Sales Associate
Burlington Coat Factory Warehouse
New York
10.2014 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Collected payments and provided accurate change.
Glasses Specialist
pitkin eyecare
Brooklyn
01.2013 - 10.2015
- Employed refined project management skills for task completion.
- Participated in ongoing training and compliance activities.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Monitored operations and reviewed records and metrics to understand company performance.
- Trained and mentored [Number] new eyewear specialists and continued education to keep up with current technologies.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
- Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
- Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Associate/Key Holder
Daffy's
New York
03.2010 - 10.2013
- Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained store and maintained appearance.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Monitored sales floor to prevent product loss and item damage.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
- Developed good working relationships with store leadership and sales personnel.
Education
High School Diploma -
Keystone National High School
Bloomsburg, PA05-2024
Some College (No Degree) - Clinical Medical Assistant
Garden State Science And Technology Institute
591 Summit Ave Jersey City, NJ 07306Skills
- Exposure and Symptom Checking
- Infection Control Practices
- Social Distancing Guidelines
- Occupancy Limits Enforcement
Certification
Clinical Medical Assistant
Timeline
COVID-19 Swabber
rapid reliable testing,LLC
02.2021 - 02.2022
Warehouse Picker
Amazon
10.2020 - 12.2020
Sales Associate
Primark
04.2019 - 10.2021
Sales Associate
Burlington Coat Factory Warehouse
10.2014 - 03.2020
Glasses Specialist
pitkin eyecare
01.2013 - 10.2015
Sales Associate/Key Holder
Daffy's
03.2010 - 10.2013
High School Diploma -
Keystone National High School
Some College (No Degree) - Clinical Medical Assistant
Garden State Science And Technology Institute
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