Damisha Johnson
Columbus,GA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager
Dollar General
Columbus, GA
01.2023 - Current
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Key Holder
Bargain town
Columbus, Georgia
07.2016 - 08.2022
- Developed schedules for associates based on needs of the business.
- Conducted regular audits on store supplies to maintain adequate inventory levels.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Assistant Manager
Target
Columbus, Georgia
10.2015 - 01.2017
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
Child Development Counselor
Moffat Manor
San Diego, CA
12.2006 - 11.2013
- Adhered strictly to ethical guidelines set forth by relevant governing bodies.
- Provided guidance, support, and counseling services to children with various issues including abuse, neglect, trauma, depression, anxiety, and family conflict.
- Actively participated in case conferences with other members of the interdisciplinary team involved in a client's care.
- Educated parents on child development topics such as nutrition, safety practices, developmental milestones.
Child Development Counselor
San Diego Center for children
San Diego, CA
01.2001 - 10.2006
- Adhered strictly to ethical guidelines set forth by relevant governing bodies.
- Provided guidance, support, and counseling services to children with various issues including abuse, neglect, trauma, depression, anxiety, and family conflict.
- Actively participated in case conferences with other members of the interdisciplinary team involved in a client's care.
- Educated parents on child development topics such as nutrition, safety practices, developmental milestones.
Child Development Counselor
Neighborhood House Association
06.1997 - 09.2000
- Provided guidance, support, and counseling services to children with various issues including abuse, neglect, trauma, depression, anxiety, and family conflict.
- Actively participated in case conferences with other members of the interdisciplinary team involved in a client's care.
- Educated parents on child development topics such as nutrition, safety practices, developmental milestones.
Education
Miller Motte Technical college
06.2024
San Diego city college
01.2004
Abraham Lincoln Academy
01.2001
San Diego Mediversity program
01.2001
Skills
- Medication passing certificate
- CPR certificate
- Customer Relations
- Department Oversight
- Loss Prevention
- Store Organization
- Records Management
- Stock management
- Cash auditing
- Incident Reports
- Problem-Solving
- Order Management
- Attention to Detail
- Transaction Processing
- Customer experience
- Time Management
- Staff Supervision
- Billing
- Marketing and Promotions
- Issue Resolution
- Shift Scheduling
- Sales Growth
- Operations
References
Available upon request
Timeline
Assistant Store Manager
Dollar General
01.2023 - Current
Key Holder
Bargain town
07.2016 - 08.2022
Assistant Manager
Target
10.2015 - 01.2017
Child Development Counselor
Moffat Manor
12.2006 - 11.2013
Child Development Counselor
San Diego Center for children
01.2001 - 10.2006
Child Development Counselor
Neighborhood House Association
06.1997 - 09.2000
Miller Motte Technical college
San Diego city college
Abraham Lincoln Academy
San Diego Mediversity program