Flexible and adaptable to quick changing environment(s). Strong problem solving skills and ability to make swift, sound judgments. Strong interpersonal skills: customer, professional courteous, friendly, warm, empathic, levelheaded and compose. Interacts effectively with management, users and technical staff. Seasoned Specialist offering over 10 years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes.
Overview
30
30
years of professional experience
Work History
Sr. Accounts Receivable Clerk
RAMAC CORP. (US) dba ASSURED ENVIRONMENTS
NEW YORK, New York
10.2014 - Current
Accessed financial information to answer questions and gather details about specific accounts.
Supported external auditors during annual financial audit process.
Worked closely with sales team to ensure timely collection of outstanding balances from customers.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Reviewed and processed customer payments for accuracy and completeness.
Tracked customer deposits and applied them correctly to their respective invoices.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Received and recorded cash, checks and transfers.
Generated daily cash receipts reports to monitor customer payments.
Performed bookkeeping and accounting consulting services.
Processed adjustments or refunds for customers when appropriate.
Analyzed customer account histories to identify potential collection issues.
Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Investigated credit card chargebacks or other customer disputes.
Provided support on month-end close activities related to Accounts Receivable.
Posted revenues by verifying and entering transactions from lock box and local deposits.
Assisted with special projects as requested by management team members.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Assisted in streamlining accounts receivable process by identifying areas for performance improvement.
Maintained accurate records of accounts receivable transactions in the accounting system.
Reconciled accounts receivable ledger with general ledger accounts.
Checked postings and documents for correctness, accuracy and proper coding.
Developed recommendations for improving departmental processes and procedures related to Accounts Receivable functions.
Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Maintained updated knowledge through continuing education and advanced training.
Collaborated with others to discuss new opportunities.
Accounts Receivable Administrator
Affiliated Central, Inc
Brooklyn, NY
01.2003 - 06.2013
Maintains the accounts receivable records, such as preparing customer statements, bills and invoices, reconciling expenses to the general ledger, and handling basic client inquiries.
Reconciled or entered report discrepancies found in financial records.
Assisted in reconciling customer accounts by verifying balances against general ledger records.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Assisted with the preparation of reports related to Accounts Receivable activities.