Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy tech position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Paraprofessional Aide
BCSC
08.2017 - 09.2023
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Reported on student progress, behavior, and social skills to parents.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Relieved classroom teacher during breaks and maintained order and structure in classroom.
Supervised students on field trips for safety and proper behavior in public settings.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Administered tests and assessments to evaluate student progress and performance.
Collaborated with parents and guardians to increase support and provide best learning environment.
Helped teacher prepare instructional material and displays.
Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
Conducted weekly review sessions to help students prepare for exams.
Cleaned, organized and restocked classrooms for upcoming classes.
Developed and implemented strategies to improve student engagement.
Took part in professional development workshops to boost skills.
Enforced rules and instructions to maintain discipline.
Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Assistant Manager
Batesville Memorial Pool
05.2021 - 08.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Monitored security to protect employees, customers and property.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Identified and communicated customer needs to supply chain capacity and quality teams.
Sales Associtate
Shopko Stores Operating Co. LLC
08.2012 - 06.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Engaged with customers to effectively build rapport and lasting relationships.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Monitored customers for signs of security concerns and escalated issues to management.
Education
No Degree - Business Administration And Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN
High School Diploma -
North Decatur Jr-Sr High School
Greensburg, IN
05.1995
Skills
Active Listening
Supply Restocking
Item Pricing
Data Entry
Inventory Tracking
Confidentiality Practices
Problem Solving
Professionalism
Time Management
Telephone Etiquette
Inventory Management
Crisis Intervention
Timeline
Assistant Manager
Batesville Memorial Pool
05.2021 - 08.2023
Paraprofessional Aide
BCSC
08.2017 - 09.2023
Sales Associtate
Shopko Stores Operating Co. LLC
08.2012 - 06.2016
No Degree - Business Administration And Management
Indiana University - Purdue University Indianapolis
High School Diploma -
North Decatur Jr-Sr High School
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