Summary
Overview
Work History
Education
Skills
Certification
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Generic

Damius Nickles

Box Truck driver
Charlotte,NC

Summary

I am a customer-focused Box Truck Driver possessing excellent practical driving skills and in-depth knowledge of DOT rules and regulations. I am a logical and productive individual with 3 years of experience driving box trucks for long distances. Proficient in unloading and loading materials, inspecting goods and maintaining vehicle logs. I am trustworthy Light Vehicle Driver with attention to safety and laws. Experienced with both high value and human cargo. I effectively communicates and coordinates routes with dispatchers and other drivers. I routinely inspects vehicle for proper functioning and safety standards. I am a physically fit Truck Driver and also works great with vans and other light delivery vehicles. I support business objectives by reliably meeting delivery and pickup schedules. I can multitasks and solve problems well to stay on top of fast-paced work. I am a punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I seek and maintain full-time positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Box Truck Driver

UST SELECT
08.2022 - Current
  • Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
  • Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
  • Reduced fuel costs with careful route planning and efficient driving techniques.
  • Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
  • Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
  • Conducted thorough pre-and post-trip vehicle inspections to identify potential issues and maintain safety standards.
  • Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
  • Assisted in warehouse operations when needed, contributing to overall team success and productivity.
  • Established positive relationships with clients by providing exceptional customer service during deliveries.
  • Resolved delivery discrepancies promptly, ensuring customer satisfaction and maintaining a strong professional reputation.
  • Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
  • Adhered to Department of Transportation regulations regarding hours of service, logbooks, weight limits, and other critical safety measures.
  • Provided support in training new drivers on company policies, procedures, and best practices for box truck operation.
  • Contributed to environmental sustainability efforts by practicing eco-friendly driving habits that reduced emissions levels.
  • Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
  • Managed inventory within the truck accurately to ensure proper loading/unloading order for time-efficient deliveries.
  • Communicated effectively with both dispatchers and customers alike regarding ETAs or delays due to unforeseen circumstances.
  • Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
  • Facilitated smooth handover processes with warehouse personnel by providing accurate documentation and maintaining open lines of communication.
  • Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Drove truck 1200 miles per month, distributing load weight evenly and utilizing space efficiently.
  • Communicated 2-member team to report delays in transportation, minor accidents and arrival of shipments.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Trained to properly secure various types of cargo.
  • Kept vehicles well maintained and clean for pleasant passenger experiences.
  • Transported high value cargoes with zero loss.
  • Skilled in operation of automatic and standard transmission vehicles.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Material Handler

Staples
05.2021 - 07.2022
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Reduced order processing time with streamlined material handling procedures.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Contributed to company''s sustainability efforts, recycling materials whenever possible and minimizing environmental impact.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
  • Minimized downtime during shift changes by conducting thorough handover briefings between incoming and outgoing teams.
  • Delivered exceptional customer service by addressing inquiries related to stock availability or shipment status promptly.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Received and unpacked shipments and new equipment as directed.
  • Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.

Food Prep Supervisor

HShost
10.2019 - 01.2021
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Warehouse Supervisor

HMSHost
05.2016 - 01.2020
  • Improved warehouse efficiency by implementing new inventory management systems and processes.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Implemented cost-saving measures to reduce overhead expenses without compromising warehouse operations or service quality.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Negotiated favorable contracts with vendors for better delivery terms and pricing on supplies used within the warehouse facility.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Managed budgets and financial reports related to warehousing activities for accurate tracking of expenses and revenue generation.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Assisted in designing customized solutions for clients requiring specialized support or unique storage accommodations within the warehouse space.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Implemented preventive maintenance programs for all equipment used in daily operations-significantly reducing downtime due to malfunctions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Played an integral role in the successful integration of new warehouse management software, resulting in greater visibility and control over inventory levels.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Used warehouse management software to reconcile daily inventory.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Promoted diligence and culture of safety for drivers and warehouse operations.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Managed merchandise inventory transactions.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Started up and shut down processing equipment.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Developed safety programs to protect workers and reduce injuries.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Developed comprehensive staff training program to improve employee performance and morale.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Enforced team adherence to safety regulations and protocols.
  • Monitored progress of tasks to provide feedback for improvement.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored production levels and implemented measures to increase output.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

BOH Line Cook

Tupelo Honey Cafe
01.2013 - 04.2017
  • Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
  • Reduced food waste through proper storage techniques and timely utilization of ingredients.
  • Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
  • Collaborated with fellow cooks to develop new menu items, increasing customer satisfaction and repeat business.
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Safely operated kitchen equipment, minimizing accidents and maintaining a secure work environment.
  • Provided excellent customer service by accommodating special dietary needs and addressing concerns promptly.
  • Contributed to cost control measures through careful portioning of ingredients and preventing unnecessary waste.
  • Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
  • Supported restaurant revenue growth by participating in promotional events and catering services when necessary.
  • Demonstrated versatility in cooking styles, adapting quickly to different menu offerings or specials as required.
  • Proactively addressed equipment malfunctions, ensuring minimal disruption to meal service operations.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Effectively communicated with front-of-house staff members on order modifications or allergy concerns for guest satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Produced adequate amounts of mise en place to make meal preparation easier.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Grilled meats and seafood to customer specifications.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Developed innovative, creative menu items and recipes.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.

Retail Worker

Carowinds Amusement Park
06.2013 - 10.2014
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
  • Supported store managers in various administrative tasks such as scheduling, payroll processing, and reporting.
  • Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.
  • Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales and customer satisfaction through personalized servicing.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Worked with loss prevention in monitoring shopper behavior.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.

Line Cook

McDonald's
05.2013 - 03.2014
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
  • Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Grilled meats and seafood to customer specifications.
  • Produced adequate amounts of mise en place to make meal preparation easier.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Monitored food quality and presentation to maintain high standards.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Developed innovative, creative menu items and recipes.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.

Education

Associate of Arts - Business Management

Central Piedmont Community College
Charlotte, NC
02.2018

Garinger High School
Charlotte, NC
06.2014

Skills

  • Route Navigation
  • Commercial Delivery
  • Pallet Jack Operation
  • GPS Navigation
  • Weight Distribution Calculation
  • Punctuality
  • Tailgate Lift Operation
  • Defensive Driving
  • Inventory Management
  • DOT Regulations
  • Safe Driving Practices
  • Route Planning
  • Vehicle Inspection
  • Safety Procedures
  • Loading Dock Operations
  • Mechanical Knowledge
  • Delivery Documentation
  • Heavy Lifting
  • Vehicle Maintenance
  • Cargo Tie-Down
  • Local route knowledge
  • Fuel Efficiency
  • Equipment Operation
  • Order Fulfillment
  • Heavy hauling
  • Merchandise Restocking
  • Shipment Verification
  • Service Promotion
  • Vehicle loading
  • Price Estimation
  • Materials Transport
  • Safe Food Handling
  • Liftgate Operation
  • Forklift Operation
  • Preventive Maintenance
  • Freight Loading
  • Customer Service
  • Accident Reports
  • Payment Collection
  • Interpersonal Communication
  • Valid Vehicle Insurance and Registration
  • Food Delivery
  • Safe Driver Training
  • Problem-solving aptitude
  • Customer-Oriented
  • Cargo Handling
  • Dispatch Collaboration
  • Time management abilities
  • Reliability
  • Delivery and Shipment Records
  • Defensive driver training
  • Lifts up to 175 pounds
  • Equipment monitoring
  • Multitasking Abilities
  • Excellent Communication
  • Load Safety
  • Document Management
  • Freight expertise
  • Active Listening
  • Four-wheeled hand truck
  • Time Management
  • Box truck operations

Certification

serve safe

Working out

I do at least 60 minutes of working out per day, 30 mins of intense and 30 mins of a cool down 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Box Truck Driver

UST SELECT
08.2022 - Current

Material Handler

Staples
05.2021 - 07.2022

Food Prep Supervisor

HShost
10.2019 - 01.2021

Warehouse Supervisor

HMSHost
05.2016 - 01.2020

Retail Worker

Carowinds Amusement Park
06.2013 - 10.2014

Line Cook

McDonald's
05.2013 - 03.2014

BOH Line Cook

Tupelo Honey Cafe
01.2013 - 04.2017

Associate of Arts - Business Management

Central Piedmont Community College

Garinger High School

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Damius NicklesBox Truck driver