Damiya Perkins
Rochester,NH
Summary
Motivated college student with several years of customer service experience in fast-paced environments. Skilled in communication, teamwork, problem-solving, and adapting quickly to new challenges. Eager to apply these transferable skills while gaining hands-on professional experience through internships and contributing to a collaborative team.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista
Starbucks
Rochester, USA
08.2024 - Current
- Operated espresso and brewing machines to prepare handcrafted beverages, ensuring consistency and quality for customer satisfaction
- Maintained clean and welcoming environment while delivering excellent customer service in fast-paced settings, fostering positive customer experiences
- Managed POS systems and cash transactions, maintaining accountability and accuracy in daily financial operations
Crew Member
Dunkin' Donuts
Milton, USA
12.2023 - 08.2024
- Trained new staff on service and operational procedures to enhance team readiness
- Maintained professionalism and accuracy while working in high-volume environments
- Stocked and rotated inventory, ensuring product availability and freshness
Crew Member
Tropical Smoothie Café
Rochester, USA
04.2022 - 10.2023
- Handled customer orders efficiently during peak hours to enhance service speed
- Achieved service goals through effective teamwork, accuracy, and clear communication
- Ensured food safety and sanitation standards, maintaining high product quality
Education
Bachelor of Arts - International Relations
American University
Washington, DC06-2030
High School - Honors Student
Spaulding High School
Rochester, NH08-2026
Skills
- Customer care techniques
- Cash handling
- Inventory management
- Task prioritization
- Interpersonal communication
- Adaptable team collaborator
- Multitasking and organization
- Hospitality and accommodation
- Data interpretation
- Problem-solving
- Conflict resolution
Awards
- New Hampshire Scholar
- Scholar-Athlete
- 2× FBLA First Place Winner - Business Planning
- Honors Diploma
Additional Involvement
- Participate in school and community mental health initiatives promoting awareness and emotional well-being
- Extracurriculars including President of Mental Health Awareness Club, Media Relations of Spanish Honor Society, Secretary of Student Council, National Technical Honor Society, Student Leadership, and Varsity Basketball Team
Certification
- Digital Marketing Certified
- Mental Health First Aid Certified
Timeline
Barista
Starbucks
08.2024 - Current
Crew Member
Dunkin' Donuts
12.2023 - 08.2024
Crew Member
Tropical Smoothie Café
04.2022 - 10.2023
Bachelor of Arts - International Relations
American University
High School - Honors Student
Spaulding High School