DAMODAR NAGUNOORI

As a Process and Technology (Techno-Functional) for ERP Oracle Peoplesoft HCM Systems (HR, Payroll, Benefits and Learning), ADP, Kronos UKG and other 50 healthcare applications responsible for Application Strategy, Roadmaps and Applications enhancements, upgrades and partnered with manage service provider for delivery.

• Managed Service Delivery teams from design through deployment and enforcing teams to use best practice of SDLC to deliver quality solutions with identifying and overcome risks, road blockers.
• Managed technology projects from conception to completion, ensuring timely delivery and stakeholder satisfaction. including ERP platform evaluation and road-mapping for future cloud transformation and document system configurations, design decisions, and operational procedures, also developed technical process improvements to optimize resources.
• Responsible in all aspects of HCM Payroll, Benefits, Compensation, Learning, Scheduling, Volunteering and Kronos product life cycle management including application enhancements, upgrades and third-party integrations to deliver lasting, scalable and secure solutions.
• Lead functional and technical delivery activities including requirements finalization, review estimation, architecture artifacts, design, configuration, develop, testing (QA/UAT/SIT), deploy, support and user trainings
• Lead configurations in Benefits and Payroll modules and support Payroll Bi-weekly process, Year End/W-2 Processing with ADP and Open Enrollment Cycle (BAS Activity) for 250K employees
• Oversee MSP team resources project assignment deliveries, application support activities and sprint backlog, review reports on multiple service level agreement (SLA) and KPI metrics, and manages team communications, prioritize change requests as per stake holders requests and return on investments (ROI).
• Performs market, industry, and business research in order to facilitate discussions with key business partners to make application improvement recommendations to provide such benefits as improved user experience, remove processing burden, improve accuracy or automation. Evaluated emerging technologies for potential adoption in organization, making strategic recommendations.
• Collaborated with cross-functional teams to identify technology needs and develop innovative solutions. Develop application road maps to lay foundational path to delivering product fixes and enhancements
• Ensured smooth integration of new acquisitions into existing technology infrastructure with minimal disruption to daily operations. Divestitures are executed as per contract.
• Ensure all third-party vendors connected to securely and follow requested Technical Assessments are done and Master Service Agreement and contracts are valid and updated timely.
• Reduced IT support tickets by proactively addressing common issues and providing user training. Investigated system issues and implemented resolutions to reduce downtime.

• As IT Manager responsible for Development, Operations and delivery of Information Services for ERP HCM (HR/Payroll/Benefits) applications and solutions used at AMITA (Presence Health) entities and affiliates
• Managed performance of staff and maintained vendor relationships and relationship between corporate business functional teams and IT
• Provide regular project updates to leadership to drive key corporate decisions and communications
• Responsible for setting Technology strategy, project roadmap and estimation
• Liaison between business, IT teams and project stakeholders to drive strategic roadmaps, define product vision, provide solutions with quality and cost effective
• Part of cost-effective archival strategy for legacy enterprise apps bringing in Annual savings of $400K
• Lead business process workshops, gather requirements, fit/gap analysis, data mapping, obtain user sign-off, configure, testing (UAT/SIT), deployment and manage user impact
• Lead and manage application upgrades, installation, integration, enhancements and process improvements.
• Implemented data backup and disaster recovery plans that protected critical business information from loss or corruption.
• Lead bi-weekly Payroll/Year End process, setup pay calendars, pay groups, earnings, deductions, garnishments, federal/state taxes, W2 and batch scheduling
• Support client during all phases of testing, production go live and Implemented PUM releases timely manner and trained end users to adopt new changes
• Partnered with development team and vendor teams to build, configure and test integrations between HCM and third-party benefit vendors - Benefit Express, ABS and Transamerica.

Projects: PeopleSoft HCM 9.0/9.1/9.2 Implementation/Upgrade/Maintenance and myHR Portal Suit

Technical: People Tools 8.5x, Peoplecode, Application Packages, Application Engine, SQR, Integration Broker

Client: CVS Health - Worked as Sr. HCM Applications Lead/ Delivery manager to support post upgrade HCM 9.2 systems BAU efforts as functional SME (HR, NA Payroll, Base Benefits, Time Tracking and, Recruiting)

• Worked as key Functional HRIT recourse on HCM projects including lead business process workshops, lead requirement gathering sessions, configurations and deploy, integrations, system upgrades and process improvements
• Responsible to translate business requirements into system design doc (BRD)/product requirement docs (PRD)
• Implemented and supported complex integration between PeopleSoft and Workbrain (3rd party Time tracking system) and System changes initiated in core HR (WFA/ESS/MSS), NA Payroll, Base Benefits modules
• Drive CR strategy and planning, prioritization, change management (internal / external / stakeholders / portal /system config / security /batch), and deployment based on the resource availability, release calendar
• Involved in creating/reviewing system/integration test plans (UAT/SIT), requirements traceability, developing manual test cases/scripts, performing functional, integration/regression testing and bug fixing
• Worked as liaison and SME between technical, functional and testing resources and conducted sessions at all levels to make them understand the scope of the project and the implementation on time and on budget.

Client: Prudential Financials - Worked as Sr. IT Applications Support Lead / Sr. HCM Techno-Functional Consultant - Client upgraded to HCM 9.1 and the systems support was moved under Aon Hewitt umbrella.

• Worked as Subject Matter Expert (SME) of core HR Recruiting and North America Payroll Processes.
• Manage Change Requests initiated by users - Receive, analyze, prioritize, resolve, test, and deploy.
• Support HCM Payroll production activities review and apply Tax Updates, Monthly/Quarterly reports and Year End Process (W2-genration), Batch Schedules and SFTP file transfers (MoveIT).

Client: Aon Hewitt (HR Systems) - Worked as Sr. IT Project Lead/ Sr. HCM Functional Consultant (SME) in Aon Hewitt internal HCM 9.0 systems to implement and integrate with PeopleFluent (Performance Tool).

• Involved in SDLC processes to facilitate proper system requirements, design, develop, test, and deploy.
• Responsible to integrate PeopleFluent with PeopleSoft Core HR, Talent Management, and Payroll systems.
• Direct and supervise the project development, testing and initiate required corrective actions, analyze and troubleshoot issues in a timely fashion and communicate status with business and technology partners.
• Involved in project scope, planning, scheduling, execution and worked closely with all project stakeholders.

Client: Aon Hewitt (HR Systems) - Worked as Sr. IT Project Lead/ Sr. HCM Functional Consultant (SME) in Aon Hewitt internal HCM 9.0 systems to implement and integrate with PeopleFluent (Performance Tool).

• Involved in SDLC processes to facilitate proper system requirements, design, develop, test, and deploy.
• Responsible to integrate PeopleFluent with PeopleSoft Core HR, Talent Management, and Payroll systems.
• Direct and supervise project development, testing and initiate required corrective actions, analyze and troubleshoot issues in timely fashion and communicate status with business and technology partners.
• Involved in project scope, planning, scheduling, execution and worked closely with all project stakeholders.

Projects: PeopleSoft HCM 9.0/HRMS 8x/Finance 9.0 - Implementation/Upgrade/Support

Technical: People Tools 8.4.5x, Application Packages, Application Engine, SQR, Integration Broker

Client: Aon Hewitt (Finance Systems) - Worked as Sr.Conversion Lead/Financial Consultant in Aon Hewitt Corp systems, Finance for Global PeopleSoft 9.0 implementation/upgrade/support projects

• Involved in finalize Requirements, Fit-gap, Design, Code, Test, deployment of GL, Billing, Projects, Contracts (OTC modules) conversion from Finance 8.4 to 9.0 for Legacy Hewitt/AON systems and production support
• Implemented Global PeopleSoft Finance 9.0 (NA) - Order to Cash (OTC) and custom Billing workflow
• Client: Hewitt Associates (HR Systems) -Worked as Sr
• HCM Consultant/ Team Lead on multi-level PeopleSoft Global HCM 9.0 upgrade project for NA (8.08.99.0), Asia (Merge 9.0) and Europe (New) with MyHR Portal
• Worked with client team to finalize business Requirements, Fit-gap, Design, Develop, Deploy and maintain HR Systems by upgrading current NA system to HCM 9.0 (Recruiting, Core HR, Payroll, Benefits)
• Implementation of HCM - Manager/Employee Self-Service (ESS/MSS), client Comp module, Person model changes to new Hire/Rehire process with workflow, template-based hire (Smart Hire) and Taleo integration

Client: Baylor Health Care Systems: Worked as Delivery Manager/Sr. HCM Consultant on PeopleSoft HRMS 8.3 and HRWorkways portal full cycle implementation and support

• Part of team from gathering of requirements to Production deployment and post support activities
• Key process implemented – WFA, ESS, MSS, Merger and Acquisition, NA Payroll, Base Benefits, Security Administration and Batch schedule
• Managed team of 4 onsite and 12 offshore resources and played a key role as delivery manager.

• Client: Citigroup - Worked as Team Lead/Sr. Consultant and part of Peoplesoft 8.3 HCM global Implementation at Citigroup, Singapore.

• Client: Agilent Technologies - Worked as a PeopleSoft Senior HR/Payroll Consultant and was a member of client’s Peoplesoft HRMS 7.5 development/upgrade and support team at Agilent Technologies, Singapore.