DAMODHAR REDDY NIMMANAPALLI

• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Maintained relationships with material vendors to lower costs and diversify capabilities.
• Developed and initiated projects, managed costs and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety.
• Maintained clear communication with precise technical writing to document and inform critical processes.
• Drove team success through shared vision and recognition of quality performance.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
• Identified plans and resources required to meet project goals and objectives.
• Planned, designed and scheduled phases for large projects.
• Modified and directed project plans to meet organizational needs.
• Led project teams through design, construction and launch process.
• Accelerated progress by continually reviewing performance, budgets and project timelines.
• Provided detailed product orders based on project drawings and technical specifications.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Managed projects from procurement to commission.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.

• Met project deadlines without sacrificing build quality or workplace safety.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Developed and initiated projects, managed costs and monitored performance.
• Maintained relationships with material vendors to lower costs and diversify capabilities.
• Maintained clear communication with precise technical writing to document and inform critical processes.
• Led project teams through design, construction and launch process.
• Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Planned, designed and scheduled phases for large projects.
• Providing Daily progress report to client
• monitoring all teams on daily basis and also giving update on mistakes what ever done by teams in weekly meeting ,so we are avoid mistakes to don't repeat again
• Work based on totally on fiber optics ( ISP and OSP ) ,Cabel pulling ,dressing ,termination ,splicing ,OTDR testing and also interacting with customer when ever get escalations

• Built strong relationships with customers through positive attitude and attentive response.
• Mentored and guided employees to foster proper completion of assigned duties.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Initiated timely response to emails, voicemails and written correspondence.
• Daily sending DPR to project manager and also monitoring team
• Configuring CISCO routers and also ONT( optical network terminal )
• Explain to customer that advantages of internet speed in fiber optic compare to copper connection
• configuring ooredoo TV and Telephone in customer
• CAT 6 cable termination and testing by fluke machine
• Daily i used to submit photos before work done and after finish photos to our main client ooredoo
• Job Position : Team Leader FTTH Technician Operation and Maintenance

Objectives
To Achieve my success to share my knowledge, experience, encouragement, strategies, ideas for the race of life, To God all The Glory.

Knowledge, Skills and Abilities
• As a Team Leader provides leadership, encouraging creativity, motivate, celebrate the accomplishments and inspire team members.
• As a Team Leader, Preparing reports and maintain records of work accomplishment.
• Experience and Configuration in LAN, WAN, ACCESS POINT networking.

Duties and Responsibilities

• As a Team Leader provides leadership, encouraging creativity, motivate, celebrate the accomplishments and inspire team members.
• As a Team Leader, Preparing reports and maintain records of work accomplishment.
• Troubleshooting fiber optic cable jointing (fusion splicing techniques) of fiber optic cable cut.
• Applying different test equipment such as OTDR (EXPO), Splice machine (FUJIKURA), Power Meter,
• Installation, Patching & termination of Optical fibers devices ( Manhole Splice enclosure, .)
• Checking and implementing standard and safety measures in site.
• Survey and inspection of new sites.
• Cable testing using Light Source tools.
• Make material request for new sites.
• Cable installation/Cable pulling fiber.

• Reports directly to immediate supervisor.

FTTH (ISP) Tech:
• Site survey to identify the fiber cable path & get the customer approval
• Connection between Terminal Box (OTB) and ONT
• Cable maintenance / Cable installation / Cable Pulling Fiber which includes simple civil work.
• Termination Splicing
• Service Activation
• Tools using OTDR (Expo), Splicing Machine (Fujikura), VFL (Light source) and Power meter.

• Responsible for new installation and Maintenance
• Completes all documentation on customer’s work order including but not limited to, time spent at location, materials used, and system configuration worksheet.
• Read and understand all Dispatch or Work orders.
• Ability to work with no supervision.
• Ensure Department Policies and Procedures are followed.
• Maintain cooperative working relationships with customers, employees and vendors.
• Ensure safe and healthy work place.

• Configuring ONT ,ROUTER & STB

• Finally explaining all services to customer how to use it

• Maintained energy and enthusiasm in fast-paced environment.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

· Working as a customer support executive engineer , giving tech support through phone for printers ,desktop,laptops and printers

· Handling (trouble shooting and part replacement)all types of hp laser,inkjet,officejet,deskjet and desktops

· Used to visit customer site troubleshoot the problems in printer and repair it ,eventhough it is not ready then I used to change part

· Wireless installation in canon and hp

· Mobile printing installation in canon and hp

· E-print installation in canon and hp

· Having knowledge in partreplacement

· Having knowledge in trouble shooting

· Having knowledge in chip level reparing

· Having knowledge in changing, tefflon sheet,powercard,logic board,scanner assembeley,

· Having knowledge in changing printer head , pressure roller ,fusser assembeley,toner refilling

· Quick in resolving problems

· Immediate reponse to customer querry

· Monthly average calls will be attend 200

· Having knowledge in laptop and desktop repairing and also in network ing

· Working as a customer support executive engineer

· Handling (trouble shooting and part replacement)all types of canon laser,inkjet,officejet,deskjet and desktops

· Used to visit customer site troubleshoot the problems in printer and repair it ,eventhough it is not ready then I used to change part

· Wireless installation in canon and hp

· Mobile printing installation in canon and hp

· E-print installation in canon and hp

· Immediate reponse to customer querry

· Monthly average calls will be attend 100

• Promoted purchase of service contracts and warranties by detailing benefits of each to customers.
• Used remote diagnostic tools to identify sources of certain customer issues.
• Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
• Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.

· Working as a customer support engineer,giving tech support for hp printers through phone.

· Handling (trouble shooting and part replacement)all types of hp laser,inkjet,officejet,deskjet and desktops

· Used to visit customer site troubleshoot the problems in printer and repair it ,eventhough it is not ready then I used to change part

· Wireless installation in canon and hp

· Mobile printing installation in canon and hp

· E-print installation in canon and hp

· Having knowledge in partreplacement

· Having knowledge in trouble shooting

· Having knowledge in chip level reparing

· Having knowledge in changing, tefflon sheet,powercard,logic board,scanner assembeley,

· Having knowledge in changing printer head , pressure roller ,fusser assembeley,toner refilling

· Quick in resolving problems

· Immediate reponse to customer querry

· Monthly average calls will be attend 200

· Having knowledge in laptop and desktop repairing and also in network ing

· Working as a customer support executive engineer

· Handling (trouble shooting and part replacement)all types of canon laser,inkjet,officejet,deskjet and desktops

· Used to visit customer site troubleshoot the problems in printer and repair it ,eventhough it is not ready then I used to change part

· Wireless installation in canon and hp

· Mobile printing installation in canon and hp

· E-print installation in canon and hp

• Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
• Participated in designing commissioning/qualification/verification (CQV) protocols for new project development and acquisition.
• Contributed to development of strategic guidelines such as production milestones and success criteria.
• Mentored interns, aiding in onboarding process and instructing new personnel on applicable guidelines and techniques.

· Handled with canon ,Samsung,hp ,TVS, Wipro, Lipi (laser,deskjet,inkjet,officejet,dot matrix. passbook)

· Having knowledge in partreplacement ,Trouble shooting ,chip level repairing ,changing tefflon sheet ,power card changing ,logic board replacement ,scanner assembly

· Having knowledge in changing printer head , pressure roller ,fusser assemble,toner refilling

· Having knowledge in changing dotmatrix powercard,SMPS ,logic board, printer head ,PF gear,LHS FRAME ,ribbon pulley

· Having knowledge in installation of printers (hp,Samsung ,brother,Epson,canon,lipi,tvs dotmatrix and wipro dot matrix printer

• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Successfully maintained clean, valid driver's license and access to reliable transportation.
• Collaborated with team members to achieve target results.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

· Handled accumulating & troubleshooting of all types of printers and PCs, Hardware & Software Installation; accountable for PC assembling & installation of different software.

· Maintained healthy business relations with customers, enhancing customer satisfaction matrices by achieving delivery & service quality norms. Resolving customer complaints within minimum turnaround time to total customer satisfaction.

· Responsible for Post-implementation, modification and network maintenance support to the client.

· I had got certificate for good in customer service