Summary
Overview
Work History
Education
Skills
Timeline
Generic
Damoi Moore

Damoi Moore

Rosedale,NY

Summary

I would be a valuable addition to your team. During my tenure as a sales associate at Journeys, HomeGoods, and Bloomingdale's, dollar tree , juici patties I have honed my ability to exceed customer expectations. For instance, when a customer was looking for specific shoes that were out of stock, I took the initiative to check nearby stores' inventory, called to confirm availability, and offered to ship the shoes to the customer's home at no extra cost. Additionally, I suggested alternative styles, resulting in a happy and grateful customer who chose the shipping option and purchased one of the recommended styles. This experience highlighted the significance of going the extra mile to ensure a positive customer experience and make customers feel valued and appreciated. I am particularly impressed with Bloomingdale's commitment to quality and customer satisfaction, and I am eager to contribute to your team. I am confident that my skills in customer service, sales, and problem-solving will enable me to excel in this role and support your company's goals.

Customer-focused professional with 1 year of experience in retail. Developed strong customer service skills by resolving inquiries and complaints, while gaining proficiency in POS systems and cash transactions. Enhanced inventory management and stock organization, and improved teamwork and communication to ensure smooth operations. Skilled in problem-solving and sales techniques to drive customer satisfaction and product sales. Dedicated to maintaining a clean and organized store environment for an optimal shopping experience.

Overview

2023
2023
years of professional experience

Work History

Sales Associate

Journeys
10.2022 - 02.2023
  • Assisting customers on the sales floor and in the stock room.
  • Responsible for stocking shelves, maintaining store organization, and ensuring a clean and efficient work environment.
  • Provided excellent customer service, addressed customer needs, and prepared the store for the next shift.
  • Customer-focused professional with 1 year of experience in retail.
  • Developed strong customer service skills by resolving inquiries and complaints, while gaining proficiency in POS systems and cash transactions.
  • Enhanced inventory management and stock organization, and improved teamwork and communication to ensure smooth operations.
  • Skilled in problem-solving and sales techniques to drive customer satisfaction and product sales.
  • Dedicated to maintaining a clean and organized store environment for an optimal shopping experience.

Seasonal Sales Associate

Bloomingdale's
  • Company Overview: Bloomingdale's commitment to quality and customer satisfaction.
  • Honed ability to exceed customer expectations.
  • Took the initiative to check nearby stores' inventory, called to confirm availability, and offered to ship the shoes to the customer's home at no extra cost.
  • Suggested alternative styles, resulting in a happy and grateful customer.
  • Bloomingdale's commitment to quality and customer satisfaction.

Seasonal Sales Associate

HomeGoods
  • Company Overview: (TJX companies, inc)
  • (TJX companies, inc)

Cashier

Dollar Tree
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Balanced daily transactions on a computerized point-of-sale system.

Baker

Juici Patties
The Bronx
  • Followed food safety guidelines while preparing all food items.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Kept records of daily production numbers for each type of item produced.
  • Stocked shelves with freshly-baked goods throughout the day as needed.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.

Education

High School Diploma -

Business Technology Early College High School
Queens, NY
06-2025

Skills

  • Payment management
  • Front of house experience
  • Reliable team member
  • Analytical thinking
  • Communication skills
  • Dependable
  • Customer service
  • Team collaboration
  • Effective communication

Timeline

Sales Associate

Journeys
10.2022 - 02.2023

Seasonal Sales Associate

Bloomingdale's

Seasonal Sales Associate

HomeGoods

Cashier

Dollar Tree

Baker

Juici Patties

High School Diploma -

Business Technology Early College High School