Damon Bradley
Los Angeles,CA
Summary
Ambitious and organized legal assistant with over 10 years of experience. Skilled at keeping documentation and records updated, cases organized and calendars accurate. I have a desire to take on new challenges. I also have a strong work ethic. Adept at working unsupervised and quick to master new skill.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Legal Assistant
O'Melveny
Los Angeles, CA
05.2005 - Current
- Risk and compliance policies and procedures
- Conducted research and analyzed documents to prepare findings and formulate alternatives.
- Updated databases with new information received from attorneys or clients.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Created and updated case management and client account databases.
- Maintained client confidentiality in all matters.
Legal Administrative Assistant
Latham & Watkins
Los Angeles, CA
10.2003 - 11.2004
- Organized, maintained and safeguarded files and databases.
- Summarized documents from clients and imputed into a database for attorneys
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
Paralegal
Waters, McCluskey & Boehle
Los Angeles, CA
02.2002 - 12.2002
- Organized exhibits for trial proceedings.
- Organized legal documents in company filing system
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Ensured that all paperwork was properly filed according to established procedures.
- Met with clients and attorneys to discuss case details and evidence.
- Filed clients' legal documents in relevant courts for processing.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
Customer Service Representative
Spectrum / AT&T
Los Angeles, CA
03.1994 - 06.2000
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Troubleshot shortages and overages to support quality control efforts.
- Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Resolved customer inquiries in a timely manner.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Helped start the High Speed Internet
- Handled escalated unresolved customer issues - Help Desk
Education
Paralegal Studies
California State Los Angeles
Los Angeles, CA04-2004
Skills
- Civil Law
- Data Management
- Task Prioritization
- Database Management
- Quality Control
- Conflict Intake
- MS Office Proficient
- Risk Management
Certification
- American Bar Association Paralegal Certificate.
Software Programs
- 3E Software
- Open Software
- Word
- Outlook
- Excel
References
References available upon request.
Timeline
Legal Assistant
O'Melveny
05.2005 - Current
Legal Administrative Assistant
Latham & Watkins
10.2003 - 11.2004
Paralegal
Waters, McCluskey & Boehle
02.2002 - 12.2002
Customer Service Representative
Spectrum / AT&T
03.1994 - 06.2000
Paralegal Studies
California State Los Angeles