Damon Ellison
Troy,OH
Summary
Seasoned Station Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of logistics operations, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
34
34
years of professional experience
Work History
Station Manager
FedEx Express
03.2011 - Current
- Managed operations staff to include operation supervisors, GSE service mechanics and routre drivers keeping all employees compliant with company policies and procedures, at 4 different locations over the last 14 years.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed and motivated employees to be productive and engaged in work
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Implemented safety program and delivered training to employees, with the highest safety rating at all locations in the region
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Courier
FedEx Express
05.2000 - 02.2011
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Obtained signatures for delivery documents and packages.
- Communicated with dispatch and customers for accurate delivery information.
- Followed safety procedures and regulations to protect packages and vehicles.
- Managed delivery route for optimal use of time and fuel.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
Logistics Analyst
USAF
02.1990 - 01.2000
- Analyzed prior delivery processes and uncovered more efficient method.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.
- Applied data analysis techniques to detect and resolve supply chain and workflow interruptions.
- Analyzed and recommended refinements to logistical processes
- Generated monthly performance reports to track and analyze shipping trends.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Developed strategies to optimize utilization of available resources.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Education
Associate of Applied Science - Logistics Management
Community College of The Air Force
Montgomery, AL01.2000
Skills
- Management of Multi-Site Operations
- Service Manager
- Project Management with Data Analysis and Workflow Optimization
- Planning and Implementation Process Improvement Strategies for For productivity Improvements to increase profitability
- Problem-Solving
- Policies and Procedures Implementation
- Financial Management
- Building and Facility Management
- Supply Chain Distribution and Logistics Management
- Purchasing and Procurement
- Contract Management and Contract Negotiation
- Interpersonal Communications
- Staff Management
- Employee Motivation and Staff Development
- Inventory Control
- Warehouse Operations
- Customer Retention
- Business Administration
- Microsoft Office Suite Expertise
Timeline
Station Manager
FedEx Express
03.2011 - Current
Courier
FedEx Express
05.2000 - 02.2011
Logistics Analyst
USAF
02.1990 - 01.2000
Associate of Applied Science - Logistics Management
Community College of The Air Force