DAMON GRIMES JR
Phoenix,Arizona
Summary
I bring an upbeat; hardworking customerfocused sales and services. Flexible and approachable delivering memorable guest experience through welcoming interactions, actively listening and extensive product knowledge. Successful at operating with strong organizational, time management skills, speed and eciency to meet demand in fast-paced environments. Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling product or service and learning new information quickly to maximize contributions and respond to changing customer preferences.
Overview
8
8
years of professional experience
Work History
Pipefitter Apprentice
JB Henderson Construction
Chandler, Arizona
06.2023 - 02.2025
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Contributed to meeting project deadlines through efficient task completion, maintaining a consistent pace throughout each workday
- Used hand tools such as wrenches, hammers and screwdrivers correctly when assembling pipes or fittings.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
Box Truck Driver
Hensley
Phoenix, Arizona
06.2022 - 06.2023
- Maintained accurate inventory levels and organized delivery schedule efficiently
- Delivered nonalcoholic beverages, kegs, and cases of beer to restaurants and bars on time
- Communicated with customers to ensure satisfaction and resolve any issues
- Followed all safety protocols and traffic laws while driving delivery vehicle
Quality Control Lead
Timeless
Tempe, Arizona
06.2020 - 06.2022
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Championed continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
- Reduced waste by conducting root cause analysis on defective products and implementing corrective actions.
Customer Experience Manager
Verizon
Phoenix, Arizona
06.2019 - 06.2020
- Assist escalated customers with troubleshooting on devices such as phones, routers, and tablets
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Asked probing questions to determine service needs and accurately input information into electronic systems
Server
Garcias Mexican Restaurant
Phoenix, AZ
11.2018 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Loader
Elite Roofing Supply
Phoenix, Arizona
11.2016 - 11.2018
- Safely and securely put roofing supplies on the roof for roofers to begin work
- Took care of invoices, making sure all supplies are loaded, and dropped off correctly
- Drove forklift as well as drove company truck to appropriate locations
Education
Diploma -
Cactus High School
Phoenix, Arizona05-2018
Skills
- Shift Management
- Preparing Packages
- Fast-Paced Learner
- Multitasking
- Natural Leader
- Customer & Team Oriented
- Stellar Listener
- Time Management
- Inventory Stocking
- Organization Skills
Languages
English, Advanced
Timeline
Pipefitter Apprentice
JB Henderson Construction
06.2023 - 02.2025
Box Truck Driver
Hensley
06.2022 - 06.2023
Quality Control Lead
Timeless
06.2020 - 06.2022
Customer Experience Manager
Verizon
06.2019 - 06.2020
Server
Garcias Mexican Restaurant
11.2018 - 06.2019
Loader
Elite Roofing Supply
11.2016 - 11.2018
Diploma -
Cactus High School