Damon Gulick
Temple,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
Yeager Supply Inc
11.2023 - 02.2024
- Kept detailed records of daily activities through online customer database.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Strengthened communication skills through regular interactions with others.
Outside Sales Representative
Fastening Products Of Lancaster
07.2023 - 10.2023
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Built relationships with customers and community to promote long term business growth.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Operations Manager
Fastenal
04.2019 - 05.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in recruiting, hiring and training of team members.
- Implemented new inventory management system to optimize stock levels and reduce waste.
Education
Associate of Science - Business Administration
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma -
Tamaqua Area Senior High School
Tamaqua, PA05.2017
Certificate - Carpentry
Schuylkill Technology Centers
Frackville, PA05.2017
Skills
- Opening and closing procedures
- Cash Handling
- Appointment Setting
- Customer Service
- Process Improvement
- Stock management
- Documentation And Reporting
- Computer Skills
- Problem-Solving
- B2C Sales
- Records Management
- B2B Sales
- Account Management
Timeline
Outside Sales Representative
Yeager Supply Inc
11.2023 - 02.2024
Outside Sales Representative
Fastening Products Of Lancaster
07.2023 - 10.2023
Operations Manager
Fastenal
04.2019 - 05.2023
Associate of Science - Business Administration
Lehigh Carbon Community College
High School Diploma -
Tamaqua Area Senior High School
Certificate - Carpentry
Schuylkill Technology Centers