Damon Hasty
Kokomo,IN
Summary
Agile and adaptable staff leader with stellar hands-on work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Automotive Parts Manager
Autozone
Kokomo, IN
05.2023 - Current
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issues.
- Performed automotive on-site repairs and replacements.
- Educated customers on simple automotive knowledge.
Automotive Sales Consultant
Button Dodge Jeep And Ram
Kokomo, IN
08.2022 - 04.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Automotive Sales Consultant
Matthews Buick Gmc (Greg Hubler)
Marion, IN
12.2021 - 08.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Machinist
American Mobile Power
Fairmount, IN
11.2020 - 11.2021
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Manually set up machinery, lathes, and grinders.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Operated complex machines
- Sheared, cut, and punched metal
- Welded steel
- Moved important materials while operating a forklift
Plumbing Technician
Mr. Rodgers Plumbing
Frankton, IN
05.2020 - 11.2020
- Installed, repaired and maintained water, gas and sewer systems.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Mechanic Internship
Bo’s Tire And Auto
Gas City, IN
08.2019 - 03.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Test drove vehicles to determine problems and test repairs.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Assessed vehicle maintenance status and completed needed service.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
Madison Grant High School
Fairmount, IN05.2020
Skills
- Corporate Social Responsibility
- Customer Relations
- Forklift Operation
- Ordering Parts
- Performance Improvement
- Managing Parts
- Customer Service
- Improving Customer Satisfaction
- Management
- Sales Promotion
- Numerous hands-on job experiences
- Complex Problem-Solving
- Steel Welding experience
Timeline
Automotive Parts Manager
Autozone
05.2023 - Current
Automotive Sales Consultant
Button Dodge Jeep And Ram
08.2022 - 04.2023
Automotive Sales Consultant
Matthews Buick Gmc (Greg Hubler)
12.2021 - 08.2022
Machinist
American Mobile Power
11.2020 - 11.2021
Plumbing Technician
Mr. Rodgers Plumbing
05.2020 - 11.2020
Mechanic Internship
Bo’s Tire And Auto
08.2019 - 03.2020
High School Diploma -
Madison Grant High School