Damon Hasty
Kokomo,IN
Summary
Agile and adaptable staff leader with stellar hands-on work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Automotive Parts Manager
Autozone
05.2023 - Current
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issues.
- Performed automotive on-site repairs and replacements.
- Educated customers on simple automotive knowledge.
Automotive Sales Consultant
Button Dodge Jeep And Ram
08.2022 - 04.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Automotive Sales Consultant
Matthews Buick Gmc (Greg Hubler)
12.2021 - 08.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Machinist
American Mobile Power
11.2020 - 11.2021
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Manually set up machinery, lathes, and grinders.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Operated complex machines
- Sheared, cut, and punched metal
- Welded steel
- Moved important materials while operating a forklift
Plumbing Technician
Mr. Rodgers Plumbing
05.2020 - 11.2020
- Installed, repaired and maintained water, gas and sewer systems.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Mechanic Internship
Bo’s Tire And Auto
08.2019 - 03.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Test drove vehicles to determine problems and test repairs.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Assessed vehicle maintenance status and completed needed service.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
Madison Grant High School
Fairmount, IN05.2020
Skills
- Corporate Social Responsibility
- Customer Relations
- Forklift Operation
- Ordering Parts
- Performance Improvement
- Managing Parts
- Customer Service
- Improving Customer Satisfaction
- Management
- Sales Promotion
- Numerous hands-on job experiences
- Complex Problem-Solving
- Steel Welding experience
Timeline
Automotive Parts Manager
Autozone
05.2023 - Current
Automotive Sales Consultant
Button Dodge Jeep And Ram
08.2022 - 04.2023
Automotive Sales Consultant
Matthews Buick Gmc (Greg Hubler)
12.2021 - 08.2022
Machinist
American Mobile Power
11.2020 - 11.2021
Plumbing Technician
Mr. Rodgers Plumbing
05.2020 - 11.2020
Mechanic Internship
Bo’s Tire And Auto
08.2019 - 03.2020
High School Diploma -
Madison Grant High School