Damon Hodge
Queens,NY
Summary
Seeking a responsible career opportunity to leverage training and skills for significant contribution to company success.
Overview
8
8
years of professional experience
Work History
Customer Service/Sale Tech
Oakley
08.2022 - Current
- Provides high-level customer service to each client in a face-paced environment by taking extra steps to accommodate their needs
- Promote and sell Oakley’s product line to retail stores, distributors, and other key accounts.
- Develop and execute strategies to meet or exceed sales targets.
- Build and maintain strong relationships with existing clients.
- Provide exceptional customer service and support.
- Address and resolve client concerns or issues in a timely manner.
- Work collaboratively with team members to ensure efficient store operations and a positive work environment.
- Participate in team meetings and contribute to the store’s goals and initiatives.
Sales associate
H&M
04.2022 - 07.2022
- Greeted and assisted customers in a friendly and professional manner.
- Provided product information, recommended items, and helped customers find specific products.
- Assisted with visual merchandising, including arranging displays and ensuring the store’s presentation meets H&M’s standards.
- Handle transactions at the cash register, including processing sales and returns accurately.
- Maintain store cleanliness and organization, including restocking shelves and tidying the sales floor.
- Assist with inventory management, including receiving and checking stock.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Retail Sales Associate
Bloomindale’s, The Outlet
05.2021 - 12.2021
- Offered personal customer service, cashier, various task performed.
- Offered personalized shopping advice, provide product information, and address customer inquiries.
- Supported visual merchandising efforts by organizing displays, ensuring merchandise is well-presented, and following Bloomingdale’s visual standards.
- Participate in inventory management, including conducting stock counts and reporting discrepancies.
Assistant Computer Tech/Techie Youth
Techie Youth
06.2016 - 08.2016
- Worked with teams to help solve problems relating to computers, spearheaded team projects.
- Assist in troubleshooting and resolving hardware and software issues for end-users.
- Provide basic technical support via phone, email, and in-person for various computer systems and applications.
- Help with the setup, installation, and configuration of new computers and peripherals..
Education
Associate of Arts - Liberal Arts
Queensborough Community College
Queens, NY2026
Skills
- Active Listening
- Clear Articulation
- Empathy
- Problem-Solving Skills
- Analytical Thinking
- Resourcefulness
- Patience
- Proactive
- Positive Attitude
- Conflict Resolution
- Computer Skills
- Product/Service Knowledge
- Organizational Skills:
- Time Management
- Attention to Detail
- Handling Multiple Requests
- Respect for Diversity
- Stress Management:
- Handling Pressure
Timeline
Customer Service/Sale Tech
Oakley
08.2022 - Current
Sales associate
H&M
04.2022 - 07.2022
Retail Sales Associate
Bloomindale’s, The Outlet
05.2021 - 12.2021
Assistant Computer Tech/Techie Youth
Techie Youth
06.2016 - 08.2016
Associate of Arts - Liberal Arts
Queensborough Community College
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