Damon Holick
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. While hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Special Agent position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Visionary Auto Group LLC.
2021.04 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide outstanding work to customers.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Prepared annual budgets with controls to prevent overages.
- Operated with safety and skill to avoid accidents and delays.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Hosted team building events to grow closer as a team to maximize efficiency and improve work environment.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Salesman
T-Mobile
2019.06 - 2021.10
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Drove team revenue totals by bringing in top sales numbers. At one point in time, was ranked #1 salesman in the U.S.
- Trained and mentored new sales representatives.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Quoted prices, credit terms and other bid specifications.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Salesman/Marketing
Northside Imports Houston
2017.07 - 2019.03
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Construction Mechanic A-School
United States Navy, USN
2016.01 - 2016.12
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
Education
No Degree - Combat Mechanic For The U.S. Navy
Construction Mechanic A-School
Port Hueneme, CA12.2016
High School Diploma -
Conroe High School
Conroe, TX08.2015
Skills
- Budget Development
- Sales Negotiation
- Operational Reporting
- Financial Planning
- Operations Oversight
- Staffing
- Payroll Processing
- Negotiation
- Strategic Planning
- Human Resource Management
- Hiring
- Documentation and Reporting
- Marketing Strategy Development
- Business Planning
- Financial Analysis
- Operations Management
- Social Perceptiveness
- Problem-Solving
- Flexible and Adaptable
- Conflict Resolution
- Verbal Communication
- Team Management
- Time Management
- Attention to Detail
- Safety Regulations
- Works Well Under Pressure
- Analytical Thinking
- Cultural Sensitivity
- Identifying Hazards
Accomplishments
Grew a brand new company in a saturated field from a five figure company, to a seven figure company in just under three years.
Additional Information
Hardworking, determined and doing anything I set my mind to. I can put myself in any situation and accel. I am a quick problem solver, and work well under pressure. If I want something, I work for it and I do not stop until I get it. I am always doing what it takes to make my way to the top.
Timeline
Owner/Operator
Visionary Auto Group LLC.
2021.04 - Current
Salesman
T-Mobile
2019.06 - 2021.10
Salesman/Marketing
Northside Imports Houston
2017.07 - 2019.03
Construction Mechanic A-School
United States Navy, USN
2016.01 - 2016.12
No Degree - Combat Mechanic For The U.S. Navy
Construction Mechanic A-School
High School Diploma -
Conroe High School
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