Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damon Kleve

Sauk Rapids,MN

Summary

Highly skilled Production Lead with background in overseeing manufacturing processes and ensuring optimal productivity. Strengths include problem-solving, team leadership, and proficiency in leveraging technical knowledge to enhance operational efficiency. Previous work includes successfully managing production lines, training staff, and implementing process improvements for increased output quality. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Production Lead

Northland Foods
Rice, MN
06.2023 - Current
  • Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Met or exceeded target for on-time customer shipments.
  • Provided guidance and support to subordinates in their daily activities.
  • Ensured safety regulations were followed by all staff members.
  • Checked finished products to ensure quality and that industry standards were met before use.
  • Hand-assembled needed parts with bolts and screws.
  • Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Monitored the quality of products during production process.
  • Maintained an accurate inventory of raw materials and supplies.
  • Used daily system logs to document production information, discussing issues with management.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Dasher

DoorDash
, AZ
01.2023 - 06.2025
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
  • Adhered to company policies and procedures when delivering food orders.
  • Performed pre-trip vehicle inspections on a daily basis including checking fluids, tire pressure, brakes, lights.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
  • Navigated local streets and highways with ease using GPS system.
  • Inspected food quality prior to leaving restaurants for deliveries and ensured that it was up to standards.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
  • Delivered food orders to customers in a timely manner according to Dasher app instructions.
  • Cold-called prospective customers to provide details on company services or products.
  • Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
  • Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
  • Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
  • Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
  • Complied with local traffic laws while driving between pick-up locations and drop-off points.
  • Provided friendly customer service while interacting with customers during deliveries.

Assistant Store Manager

Caseys General Stores Inc
Melrose, MN
03.2022 - 10.2022
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Trained new employees on store policies, procedures and customer service standards.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Maintained inventory by checking merchandise to determine levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Delegated work to staff, setting priorities and goals.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Education

High School Diploma -

Upsala Area Schools
Upsala, MN
05-2021

Skills

  • Quality control
  • Production scheduling
  • Operations management
  • Sanitation training
  • Equipment safety
  • Diagram reading
  • Team coordination
  • Manufacturing operations
  • Basic math
  • Troubleshooting
  • Quality assurance
  • Team member motivation
  • Equipment operation
  • Product line analysis
  • Equipment troubleshooting
  • Safety rules enforcement
  • Equipment monitoring

Timeline

Production Lead

Northland Foods
06.2023 - Current

Dasher

DoorDash
01.2023 - 06.2025

Assistant Store Manager

Caseys General Stores Inc
03.2022 - 10.2022

High School Diploma -

Upsala Area Schools
Damon Kleve