Damon Kleve
Sauk Rapids,MN
Summary
Highly skilled Production Lead with background in overseeing manufacturing processes and ensuring optimal productivity. Strengths include problem-solving, team leadership, and proficiency in leveraging technical knowledge to enhance operational efficiency. Previous work includes successfully managing production lines, training staff, and implementing process improvements for increased output quality. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Production Lead
Northland Foods
Rice, MN
06.2023 - Current
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Measured and weighed items to meet quality standards and prevent waste.
- Set up and operated production machinery according to specific standards and protocols of company.
- Met or exceeded target for on-time customer shipments.
- Provided guidance and support to subordinates in their daily activities.
- Ensured safety regulations were followed by all staff members.
- Checked finished products to ensure quality and that industry standards were met before use.
- Hand-assembled needed parts with bolts and screws.
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Produced quality products by palletizing, packaging and assembling finished items.
- Monitored the quality of products during production process.
- Maintained an accurate inventory of raw materials and supplies.
- Used daily system logs to document production information, discussing issues with management.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Dasher
DoorDash
, AZ
01.2023 - 06.2025
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
- Adhered to company policies and procedures when delivering food orders.
- Performed pre-trip vehicle inspections on a daily basis including checking fluids, tire pressure, brakes, lights.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Navigated local streets and highways with ease using GPS system.
- Inspected food quality prior to leaving restaurants for deliveries and ensured that it was up to standards.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Cold-called prospective customers to provide details on company services or products.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Complied with local traffic laws while driving between pick-up locations and drop-off points.
- Provided friendly customer service while interacting with customers during deliveries.
Assistant Store Manager
Caseys General Stores Inc
Melrose, MN
03.2022 - 10.2022
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Mitigated business risks by working closely with staff members and assessing performance.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Trained new employees on store policies, procedures and customer service standards.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Handled scheduling for store shifts to achieve adequate staffing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Maintained inventory by checking merchandise to determine levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Delegated work to staff, setting priorities and goals.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
High School Diploma -
Upsala Area Schools
Upsala, MN05-2021
Skills
- Quality control
- Production scheduling
- Operations management
- Sanitation training
- Equipment safety
- Diagram reading
- Team coordination
- Manufacturing operations
- Basic math
- Troubleshooting
- Quality assurance
- Team member motivation
- Equipment operation
- Product line analysis
- Equipment troubleshooting
- Safety rules enforcement
- Equipment monitoring
Timeline
Production Lead
Northland Foods
06.2023 - Current
Dasher
DoorDash
01.2023 - 06.2025
Assistant Store Manager
Caseys General Stores Inc
03.2022 - 10.2022
High School Diploma -
Upsala Area Schools
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