Highly skilled Production Lead with background in overseeing manufacturing processes and ensuring optimal productivity. Strengths include problem-solving, team leadership, and proficiency in leveraging technical knowledge to enhance operational efficiency. Previous work includes successfully managing production lines, training staff, and implementing process improvements for increased output quality. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Production Lead
Northland Foods
Rice, MN
06.2023 - Current
Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
Measured and weighed items to meet quality standards and prevent waste.
Set up and operated production machinery according to specific standards and protocols of company.
Met or exceeded target for on-time customer shipments.
Provided guidance and support to subordinates in their daily activities.
Ensured safety regulations were followed by all staff members.
Checked finished products to ensure quality and that industry standards were met before use.
Hand-assembled needed parts with bolts and screws.
Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Produced quality products by palletizing, packaging and assembling finished items.
Monitored the quality of products during production process.
Maintained an accurate inventory of raw materials and supplies.
Used daily system logs to document production information, discussing issues with management.
Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Operated equipment and machinery according to safety guidelines.
Operated a variety of machinery and tools safely and efficiently.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Dasher
DoorDash
, AZ
01.2023 - 06.2025
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
Adhered to company policies and procedures when delivering food orders.
Performed pre-trip vehicle inspections on a daily basis including checking fluids, tire pressure, brakes, lights.
Followed safety rules to keep clean driving record with no accidents or incidents.
Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
Navigated local streets and highways with ease using GPS system.
Inspected food quality prior to leaving restaurants for deliveries and ensured that it was up to standards.
Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
Delivered food orders to customers in a timely manner according to Dasher app instructions.
Cold-called prospective customers to provide details on company services or products.
Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
Complied with local traffic laws while driving between pick-up locations and drop-off points.
Provided friendly customer service while interacting with customers during deliveries.
Assistant Store Manager
Caseys General Stores Inc
Melrose, MN
03.2022 - 10.2022
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Mitigated business risks by working closely with staff members and assessing performance.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Trained new employees on store policies, procedures and customer service standards.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Handled scheduling for store shifts to achieve adequate staffing.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Analyzed sales data to identify trends and adjust strategies accordingly.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Prepared staff work schedules and assigned team members to specific duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Maintained inventory by checking merchandise to determine levels.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Answered customer questions and addressed problems and complaints in person and via phone.
Oversaw aspects of maintenance, inventory, and daily activity management.
Delegated work to staff, setting priorities and goals.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
High School Diploma -
Upsala Area Schools
Upsala, MN
05-2021
Skills
Quality control
Production scheduling
Operations management
Sanitation training
Equipment safety
Diagram reading
Team coordination
Manufacturing operations
Basic math
Troubleshooting
Quality assurance
Team member motivation
Equipment operation
Product line analysis
Equipment troubleshooting
Safety rules enforcement
Equipment monitoring
Timeline
Production Lead
Northland Foods
06.2023 - Current
Dasher
DoorDash
01.2023 - 06.2025
Assistant Store Manager
Caseys General Stores Inc
03.2022 - 10.2022
High School Diploma -
Upsala Area Schools
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