Summary
Overview
Work History
Education
Skills
Timeline
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Damon McCreary

Victorville,CA

Summary

Proactive Inventory Quality Supervisor with extensive experience in quality management, staff training, and inventory accuracy. Successfully led teams to improve product quality and reduce customer complaints through effective corrective actions and continuous improvement initiatives. Skilled in logistics, auditing techniques, and maintaining optimal stock levels, driving operational efficiency and customer satisfaction.

Overview

30
30
years of professional experience

Work History

Inventory Quality Supervisor

Warehouse Services Inc.
01.2024 - 08.2024
  • Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
  • Directed and supervised 10 employees involved in product inspection and quality control procedures.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
  • Oversaw department of 10 by supervising daily operations, providing technical support and coordinating personnel.

OS&D Clerk/Employee Training Coordinator

Warehouse Services Inc.
01.2022 - 01.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Facilitated staff training sessions on new software, enhancing overall productivity.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
  • Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.

Cycle Counter

Warehouse Services Inc.
05.2008 - 01.2022
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Ensured product availability for customers by maintaining optimal stock levels across various departments.
  • Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
  • Increased warehouse organization by identifying obsolete or damaged items for disposal or repair accordingly.
  • Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.
  • Enhanced warehouse efficiency with thorough audits of stock levels and proper storage procedures.
  • Contributed to successful audits by providing accurate, complete, and well-organized documentation of all performed cycle counts.
  • Minimized disruptions to daily operations while performing cycle counts, ensuring minimal impact on productivity levels.
  • Collaborated with cross-functional teams to address any discrepancies found during the cycle counting process.
  • Supported management in making informed decisions through accurate reporting on inventory status.
  • Assisted in maximizing warehouse space utilization through regular reviews of product placement and storage methods.
  • Provided valuable insights into potential shrinkage issues by analyzing trends from cycle count results.
  • Played a critical role in maintaining company profitability by identifying opportunities for cost savings related to inventory management practices.
  • Promoted a safe working environment within the warehouse through compliance with health, safety, security measures while conducting cycle counts activities.
  • Reduced lost items by diligently checking and updating inventory records in a timely manner.
  • Performed full audits each week and documented results.
  • Streamlined the counting process with the development and implementation of effective count strategies.
  • Facilitated better decision-making processes regarding inventory purchases by providing reliable data on current stock levels and usage trends to procurement teams.
  • Strengthened internal controls through adherence to established policies, procedures, and guidelines related to the cycle counting process.

Leader

Vehicle Accessory Center
01.2006 - 05.2008
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on Vehicle Accessories and assigned duties.
  • Oversaw day-to-day activities of 5 employees in Vehicle establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Trained employees on Vehicle Accessories and assigned duties.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Assisted with new hire processing and existing training programs.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.

Loader/Warehouse Order Puller

Office Depot Inc
03.1994 - 01.2006
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Followed all safety and security protocols to minimize risk of injury.
  • Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.

Education

Ukiah High School
Ukiah, CA
06.1994

Skills

  • Quality Training
  • Dedication to product quality
  • Quality Management Systems
  • Systems Analysis
  • Corrective Actions
  • Product Inspection
  • Auditing Techniques
  • Logistics
  • Staff Training
  • Calibration Management
  • Scheduling
  • Quality Tools
  • Quality auditor

Timeline

Inventory Quality Supervisor

Warehouse Services Inc.
01.2024 - 08.2024

OS&D Clerk/Employee Training Coordinator

Warehouse Services Inc.
01.2022 - 01.2024

Cycle Counter

Warehouse Services Inc.
05.2008 - 01.2022

Leader

Vehicle Accessory Center
01.2006 - 05.2008

Loader/Warehouse Order Puller

Office Depot Inc
03.1994 - 01.2006

Ukiah High School

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Damon McCreary