Confident and ambitious team leader who motivates others and tackles challenges head on. Committed to identifying opportunities for process improvement and takes the necessary steps to achieve desired results. Effectively manages complex customer issues and drives toward issue resolution through management escalations. Being detail oriented and having strong organizational skills helps me exceed in fast paced environments. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.