Damon McNeal

• Assisted established management staff with operational oversight, business development and process improvement strategies.
• Gained knowledge of company policies, protocols and processes to drive results that exceeded previous company results by 30%.
• Handled day-to-day customer or client questions via Teams or email.
• Acted with integrity, honesty and knowledge to promote culture of company.

• Fostered a positive work environment through modeling professional behavior and core values.
• Ensured accountability of self and personnel through established KPIs pertaining to Safety, Quality, Productivity, and Service.
• Provided effective leadership through clear, accurate, and prompt communication of daily shift activities during stand-up meetings and throughout the course of the day.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

• Supported interaction between students during group work activities using guided conversation.
• Created, collected and recorded data on student progress to determine next steps for student success.
• Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
• Assessed student needs to determine appropriate level of required support.

• Implemented Lean Manufacturing principle of 5S into the manufacturing area to improve safety and personnel morale.
• Introduced Value Stream Mapping for a particular value object to identify gaps with informational and material flow.
• Installed a Lean Manufacturing certification program in partnership with Gemba Academy.
• Led project to institute the reorganization of the Operations organization (Operations Optimization Project)

- Develop cross-training pathways to improve workforce versatility

and more opportunities for growth within the company.

- Institute a “pay for capabilities” matrix.

- Served as Client Project Lead for the development of 37

standardized courses spearheaded by the curriculum

development vendor, Elevare®.

- Devised a scalable organizational structure to support the

dynamic movement of the workforce with alignment of the

company’s strategic goals.

• Established a refined Continuous Process Improvement program that serves as an “idea feed” into the company’s “Change Management Implementation”.
• Manage and train the Workforce Analysts, a new position to AlloSource® based on the modified organizational structure.

- Identify training capabilities of production personnel to align with

customer demand.

- Establish the optimal daily production schedule based on

resource needs.

- Development of teaching aids.

- Responsible for department onboarding training.

- Utilize practical problem-solving tools to conduct root cause analysis.

• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Reduced onboarding training from 3 months to 3 weeks.

• Created production schedules to effectively fulfill production plans and meet process goals.
• Scheduled processes, prepared necessary resources and evaluated completed processing/batch records to facilitate quality assurance process.
• Supplied production information by compiling, initiating, sorting and analyzing production performance records and data, which exceeding Day and Night Shift every month for the course of the year.
• Fostered safe and clean work environment by educating and directing team on control points, equipment and resources.
• Less than 4% turnover rate throughout tenure (average for production is >10%)

• Drove operational direction, administrative and cost efficiency and coordination of the training program initiatives on behalf of clients.
• Supported business growth through strategic planning and process development.
• Streamlined company processes and procedures while enhancing quality control.
• Employed methods of training to optimize communication with all technicians.
• Empowered technicians to have more autonomy with determining their training pathway once competency was proven.